Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
Hammerer
2476 posts

Uber Geek

Lifetime subscriber

  #2052905 10-Jul-2018 20:32
Send private message

geocom:

 

Davout:

 

 Pretty much. Who is the relevant authority that I should complain to?

 

Seeing as you did not fall for their "sales tactic" the commerce commission is likely to be your best bet.

 

 

Definitely the Commerce Commission although the better your evidence then the better the result.




scuwp
3880 posts

Uber Geek


  #2052996 10-Jul-2018 22:08
Send private message

Are they like other providers who contract out their door to door sales? Trustpower may be keen to learn what their contractors are doing. Perhaps they are worth contacting first?




Lazy is such an ugly word, I prefer to call it selective participation



mattwnz
20108 posts

Uber Geek


  #2053002 10-Jul-2018 22:32
Send private message

I got one of their mailers in my letter box with the 'free tv' offer, and did have a quick look at the offer online. The problem is that it is very difficult to compare pricing of the combined offer, to what I have currently got with Spark and Genesis. Power pricing is extremely confusing and time consuming to compare, especially when you factor in gas as well.  I think the better deal for me was a free broadband for 6 months. But I am not a fan of 24 month contracts, especially for power. But I may look into it in more depth when my current 12 month contract is due to end with my current ISP




quickymart
13785 posts

Uber Geek

ID Verified

  #2053036 11-Jul-2018 06:03
Send private message

I thought they charged you for leaving them, even if your contract had run out?

BlueShift
1692 posts

Uber Geek


  #2053078 11-Jul-2018 08:33
Send private message

I highly recommend Consumer Magazine's "Do Not Knock" stickers. I got a handful from the Resene shop a year or three back and have only had one salesperson knock in all that time. They left quickly when I pointed at the sticker, and the company apologised when I mentioned it on Twitter.

 

Doesn't keep the religious types away though.


taneb1
509 posts

Ultimate Geek

ID Verified
Trusted
Mercury

  #2054359 11-Jul-2018 14:16
Send private message

Hi @davout,

 

Thank you for bringing this to our attention.

 

We have strict rules and guidelines in place regarding our doorknockers and how they portray our brand and services, but in this instance, it appears that this has not been the case and is extremely disappointing to see.

 

We would like to investigate this further. If you could please PM me your Name and Address – I will escalate this onto the appropriate team.

 

Thanks,

 

Tane





Any comments made are my personal views and does not represent those of my employer


meesham
973 posts

Ultimate Geek


  #2054635 11-Jul-2018 22:11
Send private message

BlueShift:

 

Doesn't keep the religious types away though.

 

 

I made a modified version for our front door:

 

 

I have a CCTV camera watching the front door and it's pretty satisfying seeing them read it and leave.


richms
28066 posts

Uber Geek

Trusted
Lifetime subscriber

  #2054638 11-Jul-2018 22:13
Send private message

If you want me to answer the door you need to have a van in the driveway with a courier name on it and be carrying a box.





Richard rich.ms

coffeebaron
6213 posts

Uber Geek

Trusted
Lifetime subscriber

  #2054652 11-Jul-2018 22:21
Send private message

richms:

If you want me to answer the door you need to have a van in the driveway with a courier name on it and be carrying a box.


Or Chorus with a roll of fibre for your install :)




Rural IT and Broadband support.

 

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71 
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


mattwnz
20108 posts

Uber Geek


  #2054654 11-Jul-2018 22:25
Send private message

I wonder how long it will before door knocking for business, and hawking is banned. Luckily we do have the door to door sale act, which I believe allows people to cancel a contract within a certain period of time, but I don't think too many people are aware of it.


richms
28066 posts

Uber Geek

Trusted
Lifetime subscriber

  #2054656 11-Jul-2018 22:30
Send private message

coffeebaron:
richms:

 

If you want me to answer the door you need to have a van in the driveway with a courier name on it and be carrying a box.

 


Or Chorus with a roll of fibre for your install :)

 

I would be out there waiting for them with some cold redbull for them. No knock needed ;)





Richard rich.ms

SATTV
1643 posts

Uber Geek

ID Verified

  #2054710 12-Jul-2018 07:51
Send private message

mattwnz:

 

 Luckily we do have the door to door sale act, which I believe allows people to cancel a contract within a certain period of time, but I don't think too many people are aware of it.

 

 

I had a door knocker from Compass comunications offering unlimited inter long before others had it, in their paperwork it said it would take 8 days before they would take over my broadband, you can cancel a door to door sales contract without penalty inside seven days.

 

Sadly I went with them and regretted every second of it.

 

 





I know enough to be dangerous


XinfinityoO
215 posts

Master Geek


  #2054864 12-Jul-2018 10:43
Send private message

quickymart: I thought they charged you for leaving them, even if your contract had run out?

 

 

hope that is not true and surely not legal if your contract has expired you can leave without any penalties. I am with TrustPower and leaving them soon as my contract is expiring. I did have speed issues when they initially connected the fiber but i complained and they sorted it out in 2 weeks, since then it has been great, no issues

Davout

111 posts

Master Geek


  #2055398 12-Jul-2018 22:09
Send private message

taneb1:

Hi @davout,

 

Thank you for bringing this to our attention.

 

We have strict rules and guidelines in place regarding our doorknockers and how they portray our brand and services, but in this instance, it appears that this has not been the case and is extremely disappointing to see.

 

We would like to investigate this further. If you could please PM me your Name and Address – I will escalate this onto the appropriate team.

 

Thanks,

 

Tane

 

 

Thanks!

raytaylor
4008 posts

Uber Geek

Trusted

  #2055400 12-Jul-2018 22:11
Send private message

richms:

 

If you want me to answer the door you need to have a van in the driveway with a courier name on it and be carrying a box.

 

 

I signed ATL forms with all the couriers and gave them the code to a box so I dont even have to answer for them





Ray Taylor

There is no place like localhost

Spreadsheet for Comparing Electricity Plans Here


1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Logitech G522 Gaming Headset Review
Posted 18-Jun-2025 17:00


Māori Artists Launch Design Collection with Cricut ahead of Matariki Day
Posted 15-Jun-2025 11:19


LG Launches Upgraded webOS Hub With Advanced AI
Posted 15-Jun-2025 11:13


One NZ Satellite IoT goes live for customers
Posted 15-Jun-2025 11:10


Bolt Launches in New Zealand
Posted 11-Jun-2025 00:00


Suunto Run Review
Posted 10-Jun-2025 10:44


Freeview Satellite TV Brings HD Viewing to More New Zealanders
Posted 5-Jun-2025 11:50


HP OmniBook Ultra Flip 14-inch Review
Posted 3-Jun-2025 14:40


Flip Phones Are Back as HMD Reimagines an Iconic Style
Posted 30-May-2025 17:06


Hundreds of School Students Receive Laptops Through Spark Partnership With Quadrent's Green Lease
Posted 30-May-2025 16:57


AI Report Reveals Trust Is Key to Unlocking Its Potential in Aotearoa
Posted 30-May-2025 16:55


Galaxy Tab S10 FE Series Brings Intelligent Experiences to the Forefront with Premium, Versatile Design
Posted 30-May-2025 16:14


New OPPO Watch X2 Launches in New Zealand
Posted 29-May-2025 16:08


Synology Premiers a New Lineup of Advanced Data Management Solutions
Posted 29-May-2025 16:04


Dyson Launches Its Slimmest Vaccum Cleaner PencilVac
Posted 29-May-2025 15:50









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.