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Topic # 240234 28-Aug-2018 10:08
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I don't even know if I can even be bothered being sarcastic or writing some story. Its just getting to a dismal disappointing state that this is still happening. @chorusnz its beyond a joke now the quality of work being carried out.

 

 

 

 

 





 


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  Reply # 2080115 28-Aug-2018 10:15
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But they put it in 'flexi'.  Well 20cm worth tongue-out




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  Reply # 2080118 28-Aug-2018 10:21
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rphenix:

 

But they put it in 'flexi'.  Well 20cm worth tongue-out

 

 

 

 

Yeah, I can't even comprehend the techs thought process. That install requires the most basic levels of logical thinking and if they can't manage that I don't what will save them.





 


 
 
 
 


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  Reply # 2080120 28-Aug-2018 10:22
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Thats a creative one!


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  Reply # 2080122 28-Aug-2018 10:24
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Despite that being a crap job in fairness that ruggedised cable is very tough. I reckon this which I saw while out for a run a few weeks ago gives it a good run for its money! (Chorus are already aware of this and looking into it)

 

 

 


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  Reply # 2080123 28-Aug-2018 10:24
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  Reply # 2080128 28-Aug-2018 10:31
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Coil:

 

Yeah, I can't even comprehend the techs thought process.

 

 

 

 

Must get to next job ASAP.

 

Must get to next job ASAP.

 

Must get to next job ASAP.

 

Must get to next job ASAP.


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  Reply # 2080129 28-Aug-2018 10:32
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ok so why is this continuing to happen?

 

I can understand errors at the start of a massive process. I can understand early errors in training and when new areas are turned on.

 

But UFB has been under deployment now for nearly 4 years, picking up pace in the last 2. Is there no QA going on? So much apparent work goes into the initial design and agreement with home owners, with photography, paperwork, arguments and so on. Are you seriously telling me no one takes a photo of the job at the end of the process and uses that as evidence to trigger payment?

 

This stuff really isn't funny anymore, and the taxpayer is still on the hook for so much correction. I shudder to think whats going to happen to UFF once the deployment train stops.





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  Reply # 2080167 28-Aug-2018 10:44
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Did they actually hold the cable in with a bit of wood?

 

 

 

points for artistic take?





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  Reply # 2080168 28-Aug-2018 10:46
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What was agreed upon at the scope for the build?




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  Reply # 2080169 28-Aug-2018 10:46
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hio77:

 

Did they actually hold the cable in with a bit of wood?

 

 

 

points for artistic take?

 

 

 

 

Yes lol, They got a block of wood, Drilled 2 holes with the grain so it will half split already, then fed the cables through and then use a single tec screw to fix it..





 




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  Reply # 2080170 28-Aug-2018 10:46
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darkasdes2:

 

What was agreed upon at the scope for the build?

 

 

 

 

Not that. 





 


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  Reply # 2080173 28-Aug-2018 10:56
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Hey Coil,

 

Sections of that wall look brand new, yet the reinstatement of the concrete driveway appears to be quite old. I’d say this was a previous install that’s been moved due to having the fence replaced. However it should not be left in this state, If you could please private message us with the address so we can investigate further and get it resolved.

 

 

 

@antoniosk last year we performed around 150 thousand Fibre installs. While we’re definitely not happy that some poor install jobs still slip through the cracks in the grand scheme of things, over all those installs, most are done very well.

 

^Richard


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  Reply # 2080175 28-Aug-2018 10:59
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Was talking to my landlord the other day, the main house is getting UFB ( I live in a detached flat) and they want to install it on the fence whereas he wants it trenched in the garden. I told him to fight them, because they will try and do the cheapest nastiest job possible lol.





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  Reply # 2080177 28-Aug-2018 11:02
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Chorusnz:

 

Hey Coil,

 

Sections of that wall look brand new, yet the reinstatement of the concrete driveway appears to be quite old. I’d say this was a previous install that’s been moved due to having the fence replaced. However it should not be left in this state, If you could please private message us with the address so we can investigate further and get it resolved.

 

 

 

@antoniosk last year we performed around 150 thousand Fibre installs. While we’re definitely not happy that some poor install jobs still slip through the cracks in the grand scheme of things, over all those installs, most are done very well.

 

^Richard

 

 

 

 

Hi,

 

 

 

This is a fresh install and was only half started recently. The house was built a few years ago and the wall is pre existing to fibre, Just doesn't get direct sunlight to make the wood fade as fast. The house owner will not permit the concrete to be dug up. The first concrete cut was not up to standard and shoddy so the owner told the tech's to leave and come back with another solution.



The home owner also asked why chorus did a scope and a plan then the techs who came to install it didn't even follow one part of it.. Makes me wonder. 

 

 

 

Cheers

 

 





 


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  Reply # 2080183 28-Aug-2018 11:19
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The only time to scope and the install match is when the guy who does the scope also does the install.

 

3/4 installs I have been involved in/privy to, the install has been very different to the scope.

 

Given the temporary nature of its installation, I'm not confident the new fibre network is going to outlive the existing/old copper network.


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