Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




421 posts

Ultimate Geek
+1 received by user: 83


Topic # 240254 29-Aug-2018 10:00
Send private message

Anyone else in this boat? I've tried reseting the ONT and router, no joy. Have left a live chat message for them and a voicemail on their support phone line. Their website also appears to be down...

 

 

 

Weather perhaps?

 

I'm in Hamilton by the way and posting/connecting to the forums via tethered hotspot on my phone...


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
27470 posts

Uber Geek
+1 received by user: 6934

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 2080672 29-Aug-2018 10:07
One person supports this post
Send private message

Devoli have had an outage.

 

Spark Fibre don't actually own any infrastructure or have their own network - they just use Devoli.


14416 posts

Uber Geek
+1 received by user: 2646

Trusted
Subscriber

  Reply # 2080673 29-Aug-2018 10:09
One person supports this post
Send private message

I can confirm the website is... mostly stuffed. CloudFlare is showing a cached copy of their website. They don't seem to have a service status page, but you could try them on twitter. Hopefully they have a backup internet connection from another ISP...





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


 
 
 
 




421 posts

Ultimate Geek
+1 received by user: 83


  Reply # 2080674 29-Aug-2018 10:10
Send private message

sbiddle:

 

Devoli have had an outage.

 

Spark Fibre don't actually own any infrastructure or have their own network - they just use Devoli.

 

 

 

 

Cool, thanks for that info. Still standing by for any reply from Stuff... I'm migrating my website to a new hosting provider today so not exactly the best timing for my first and only outage in two years of being with them...


27470 posts

Uber Geek
+1 received by user: 6934

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 2080676 29-Aug-2018 10:14
Send private message

JEDENZED:

 

sbiddle:

 

Devoli have had an outage.

 

Spark Fibre don't actually own any infrastructure or have their own network - they just use Devoli.

 

 

 

 

Cool, thanks for that info. Still standing by for any reply from Stuff... I'm migrating my website to a new hosting provider today so not exactly the best timing for my first and only outage in two years of being with them...

 

 

There have been a few Devoli outages that have affected Stuff badly in recent times. Devoli do have a good network and I know people there, but seem to just run into bad luck when it comes to issues.

 

 


1510 posts

Uber Geek
+1 received by user: 482

Trusted

  Reply # 2080682 29-Aug-2018 10:35
Send private message

sbiddle:

 

Devoli have had an outage.

 

Spark Fibre don't actually own any infrastructure or have their own network - they just use Devoli.

 

 

 

 

Spark Fibre? :P







421 posts

Ultimate Geek
+1 received by user: 83


  Reply # 2080688 29-Aug-2018 10:46
Send private message

Back up and running now. Zero reply from Stuff team to any of my queries though... I went onto their live chat widget on my phone and there were 12 ahead of me in the queue so obviously a fair few of us in the same boat...


62 posts

Master Geek
+1 received by user: 24


  Reply # 2080882 29-Aug-2018 16:19
Send private message

Down again?

27470 posts

Uber Geek
+1 received by user: 6934

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 2080886 29-Aug-2018 16:25
Send private message
62 posts

Master Geek
+1 received by user: 24


  Reply # 2080893 29-Aug-2018 16:30
Send private message

Now, I’m no network engineer, but presumably they have “reduntant everything”.. or do they? What single of point of failure could cause their entire network to go down? I know stuff happens, it’s not a derogatory comment, I’m just quite curious :-)

13720 posts

Uber Geek
+1 received by user: 6445

Trusted
Subscriber

  Reply # 2080896 29-Aug-2018 16:33
Send private message

unsignedint: Now, I’m no network engineer, but presumably they have “reduntant everything”.. or do they? What single of point of failure could cause their entire network to go down? I know stuff happens, it’s not a derogatory comment, I’m just quite curious :-)

 

 

 

A man with a digger tongue-out





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

A Tiger in Africa, probably escaped from the Zoo.

 

 


62 posts

Master Geek
+1 received by user: 24


  Reply # 2080901 29-Aug-2018 16:39
Send private message

MikeB4:

unsignedint: Now, I’m no network engineer, but presumably they have “reduntant everything”.. or do they? What single of point of failure could cause their entire network to go down? I know stuff happens, it’s not a derogatory comment, I’m just quite curious :-)


 


A man with a digger tongue-out



I know you are kidding, but surely not. They must have redundant fibre paths, correct?

I’m guessing a software bug?

13720 posts

Uber Geek
+1 received by user: 6445

Trusted
Subscriber

  Reply # 2080921 29-Aug-2018 16:52
Send private message

unsignedint:
MikeB4:

 

unsignedint: Now, I’m no network engineer, but presumably they have “reduntant everything”.. or do they? What single of point of failure could cause their entire network to go down? I know stuff happens, it’s not a derogatory comment, I’m just quite curious :-)

 

 

 

 

 

 

 

A man with a digger tongue-out

 



I know you are kidding, but surely not. They must have redundant fibre paths, correct?

I’m guessing a software bug?

 

Yes and no for kidding, a digger caused major tran-tasman issues a few months back. So yeah a man with a digger can create mayhem tongue-out  





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

A Tiger in Africa, probably escaped from the Zoo.

 

 


27470 posts

Uber Geek
+1 received by user: 6934

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 2080934 29-Aug-2018 16:56
Send private message

While I don't know the specific cause I know it's not a digger.

 

 


13720 posts

Uber Geek
+1 received by user: 6445

Trusted
Subscriber

  Reply # 2080975 29-Aug-2018 18:08
Send private message

@sbiddle you are not supposed to touch that switch tongue-out





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

A Tiger in Africa, probably escaped from the Zoo.

 

 


'That VDSL Cat'
9401 posts

Uber Geek
+1 received by user: 2130

Trusted
Spark
Subscriber

  Reply # 2080977 29-Aug-2018 18:17
Send private message

Seems to be affecting alot to be a software related card outage like Vocus had recently. but wouldn't surprise me if it was something like that..

 

 

 

No matter how diverse you make things, somewhere along the lines it goes through a single point. be that the end users computer, a heavily monitored router, bng or whatever.

 

It gets very expensive othewise...





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.