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  Reply # 2085827 7-Sep-2018 17:51
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There's nothing you can plug that will cause a red light, short of ripping the optical cable out of the ONT (and you'd know if you'd done that!).

 

Basically, the things that can cause that sort of fault are exactly the same things that would cause your copper phone service to fail as well (pole strike, digger etc.).

 

Not saying this sort of problem can never happen, because it can, but's it's really no more likely (and probably less likely) than an equivalent copper fault that would render the phone useless under the same circumstances.

 

If your current copper connection provides a satisfactory uptime for you, then an ONT delivered voice line should be fine for your needs. If you've got medical or other critical requirements for communications then you should look at another solution for backup comms regardless of whether you have PSTN or VoIP service. Perhaps this could be a cell phone with external antenna or something similar.

 

EDIT: locating the ONT in a suitable cabinet to provide protection from knocking it is a good idea to prevent the fibre being pulled from it. Just consider a suitable location to mount it, rather than say beside the TV if it could get bumped.




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  Reply # 2085837 7-Sep-2018 18:17
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Thank you Running Man smile


'That VDSL Cat'
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  Reply # 2085839 7-Sep-2018 18:22
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Tomahawk66:

 

Thanks, and here in again is my problem. A red light fault, either a known outage, or my own stupid fault plugging something in wrong means the phone won't work.... so I can not call the ISP about it and I can't contact anyone via internet to get it fixed. So I'm stuffed. Until and hopefully it is just a known outage and it will eventually all come back on line.

 

 

Your problem isnt a problem.

 

 

 

What happens when your copper line fails?

 

Typical copper voice faults are:

 

No dialtone

 

Noisy line

 

Ring no reply

 

 

 

The last two may be manageable but it's a question of how far..

 

Enough of a battery contact and noisy will be too noisy to understand.

 

Ring no reply, what happens if you call to the callcenter disconnects? they can't call you back.

 

 

 

At least fibre, it's black and white. copper you have this level of variance.

 

I see fault volumes every hour, copper is often 10x or more over fibre!

 

When there is an issue, there isn't any real long calls doing CPE checks etc, it's a case of is it red? right there is a fault.

 

 

 

Or even more typical, we can see an outage in your area, we have been advised it will be fixed in the next few hours.

 

Don't rely on your copper voice line always being as good as it has been. it will eventually get disturbed.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2085840 7-Sep-2018 18:24
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RunningMan:

 

Basically, the things that can cause that sort of fault are exactly the same things that would cause your copper phone service to fail as well (pole strike, digger etc.).

 

 

to be fair, While this is true for the most parts... things like water ingress and/or corrosion on the line isn't a concern :)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2085845 7-Sep-2018 18:35
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hio77:

 

to be fair, While this is true for the most parts... things like water ingress and/or corrosion on the line isn't a concern :)

 

 

Very true, of course - just trying to keep the explanations simple and easy :-)


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  Reply # 2085908 7-Sep-2018 19:37
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What is the current backup for when the copper line fails? Why is that not sufficient for the fiber connection?





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  Reply # 2085930 7-Sep-2018 21:18
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I know where you are Tomahawk, and I remember cellphone coverage in that area has always been poor - yet AM radio works perfectly!

 

On topic though, if you're thinking about fibre, yes, take a good look at it. I have it and it is awesome. Never had any issues with my connection either (3+ years now).


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  Reply # 2085939 7-Sep-2018 21:58
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  Reply # 2085941 7-Sep-2018 22:01
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Also if this helps - I have external monitoring on my UFB connection (2degrees Gigabit). The downtime is me messing around with my router (as I run a more advanced router) otherwise it stays up. I've got a cheaper UPS hooked up to my network gear which can power everything for around 30mins.

 

Click to see full size

 

My parents are also connected rurally to VDSL and experience weekly powercuts. I've got a UPS on their line which can power everything for around 2 hours. UPS units are cheap to buy and are worth having if you're worried.

 

Your absolute cheapest way to go in order to get mobile coverage is to either switch to 2degrees (WiFi Calling) or Vodafone (Sure Signal). With the Sure Signal and the UPS it is a one-off investment and you're done. When you consider Spark are raising their broadband price by $5/mo ($60/yr) switching to UFB will give you a more stable connection at a cheaper price. You can also potentially save more by joining an ISP like 2degrees and switching your mobile to Pay Monthly ($10/mo discount). It from then doesn't take long to make a return on your investment.

 

Glad also you've stopped powering off your router :) They're designed to stay on and draw very little power (as in, you won't notice it on your power bill).







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  Reply # 2085968 8-Sep-2018 07:45
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michaelmurfy:

 

Also if this helps - I have external monitoring on my UFB connection (2degrees Gigabit). The downtime is me messing around with my router (as I run a more advanced router) otherwise it stays up. I've got a cheaper UPS hooked up to my network gear which can power everything for around 30mins.

 

Click to see full size

 

My parents are also connected rurally to VDSL and experience weekly powercuts. I've got a UPS on their line which can power everything for around 2 hours. UPS units are cheap to buy and are worth having if you're worried.

 

Your absolute cheapest way to go in order to get mobile coverage is to either switch to 2degrees (WiFi Calling) or Vodafone (Sure Signal). With the Sure Signal and the UPS it is a one-off investment and you're done. When you consider Spark are raising their broadband price by $5/mo ($60/yr) switching to UFB will give you a more stable connection at a cheaper price. You can also potentially save more by joining an ISP like 2degrees and switching your mobile to Pay Monthly ($10/mo discount). It from then doesn't take long to make a return on your investment.

 

Glad also you've stopped powering off your router :) They're designed to stay on and draw very little power (as in, you won't notice it on your power bill).

 

 

Thank you Michael. I am looking at UPS. Which brand and model do you use?  The photo you posted, is that to show that your fibre connection is stable ? (please excuse my 'dumb' questions)

 

I appreciate what others are saying re the fibre being more reliable than copper. I'm in the clearly very unusual position of having had the same copper line at my house for 26 years and can remember only twice when the phone line was totally dead (and then I just had to wait until it came back on again) Very occasionally though I do have a scratchy connection when talking to people on the phone, but hardly ever. That said, an always clear line via fibre would be great. My broadband connection has never given me any issues and has always been totally reliable. Again, clearly I'm in an unusual position here.

 

I was curious about the sync thing people were talking about on my modem with me turning it off when I wasn't using it. I left it on yesterday and last night did speed tests at 6.50pm.  For curiousity sake I did turn it off last night and turned it back on this morning when I got up. I ran the same speed tests again, via the same site and the results were basically the same. The only difference was a .30 increase in the download speed last night. The upload speed was the same. ?  But if it is better for the unit to actually leave it on, I will do that. :-)


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  Reply # 2085974 8-Sep-2018 08:09
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Tomahawk66:

I was curious about the sync thing people were talking about on my modem with me turning it off when I wasn't using it. I left it on yesterday and last night did speed tests at 6.50pm.  For curiousity sake I did turn it off last night and turned it back on this morning when I got up. I ran the same speed tests again, via the same site and the results were basically the same. The only difference was a .30 increase in the download speed last night. The upload speed was the same. ?  But if it is better for the unit to actually leave it on, I will do that. :-)



DLM runs for 10 days, iirc. You have to leave it on and check after that. Not sure what you use for speed test, but your modem should provide dsl sync rate figures. Might be easier to monitor that.



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  Reply # 2085976 8-Sep-2018 08:27
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nitro:
Tomahawk66:

 

I was curious about the sync thing people were talking about on my modem with me turning it off when I wasn't using it. I left it on yesterday and last night did speed tests at 6.50pm.  For curiousity sake I did turn it off last night and turned it back on this morning when I got up. I ran the same speed tests again, via the same site and the results were basically the same. The only difference was a .30 increase in the download speed last night. The upload speed was the same. ?  But if it is better for the unit to actually leave it on, I will do that. :-)

 



DLM runs for 10 days, iirc. You have to leave it on and check after that. Not sure what you use for speed test, but your modem should provide dsl sync rate figures. Might be easier to monitor that.

 

Thank you Nitro :-) 

 

Unfortunately I have no idea what 'iirc' means and no idea how to find dsl sync rates on my modem? I used the ookla site to test the speed.


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  Reply # 2085977 8-Sep-2018 08:28
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Tomahawk - this thread started as a question on moving from copper to fibre, and the service levels for the telephone etc.

Are you just asking for interest, or is there something else driving the question?

You may have answered in an earlier reply, but you’re up to 56 responses so far, which is quite good :-)




________

 

Antonios K

 

 

 

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  Reply # 2085982 8-Sep-2018 08:41
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antoniosk: Tomahawk - this thread started as a question on moving from copper to fibre, and the service levels for the telephone etc.

Are you just asking for interest, or is there something else driving the question?

You may have answered in an earlier reply, but you’re up to 56 responses so far, which is quite good :-)

 

Antoniosk: Yes just trying to learn more as people are effectively teaching me stuff I don't know about. But can see the problem, it is not related to my original question.


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  Reply # 2086046 8-Sep-2018 10:53
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@Tomahawk66 For a UPS there is the the Constant Vigil which is quite cheap and will keep your Router and ONT powered for hours. @timmmay got one, and I believe he still uses one -

 

Product Page: http://www.constantvigil.com/shop,shop,2,1,001.html
Review: https://www.geekzone.co.nz/content.asp?contentid=18451

 

They are made for the NZ market to power your ONT and a router only. If you've also got a 2degrees mobile with WiFi calling and a landline phone it'll keep it up and running for quite a while.

 

I use an APC UPS at home (there are quite a few models) which powers my server and all my networking equipment for around 30 minutes.

 

And yes - that photo showed my connection being stable. The outages are caused by myself and are all accounted for. I last experienced a true outage maybe 2 years ago with my previous ISP but am yet to experience an outage with 2degrees.





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