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267 posts

Ultimate Geek
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Topic # 245532 9-Feb-2019 10:26
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I chucked my new address into the new Chorus Broadband Checker and it's saying my estimated speed for VDSL is 1Mbps (ADSL is 7Mbps).

 

Are these estimates accurate? I'm not sure where the nearest exchange is, but can PM the address to someone if they have that data.


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  Reply # 2175390 9-Feb-2019 10:31
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Sounds like you will be connected to a Conklin cabinet (Poor you) Must be a rural location

 

Post an approx. Location then we can tell from that

 

John




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Ultimate Geek
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  Reply # 2175393 9-Feb-2019 10:42
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Near Greeny Park, Tawa. 

 

The school next to it has fibre, but the rest of the neighbourhood has to wait until June-july.


 
 
 
 


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  Reply # 2175394 9-Feb-2019 10:45
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I don't know the area that well sorry can't add any value @sbiddle might be able to help

 

John


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  Reply # 2175417 9-Feb-2019 12:05
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I live literally down the hill.

 

I can also guess what house you are as all your neighbours have a VDSL sync of between 30Mbit-70Mbit. You've got a wiring fault but as UFB is around the corner I don't know if you want to pay to fix it.

 

I could potentially look at installing a master filter for you assuming I've got one hanging around.







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Ultimate Geek
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  Reply # 2175423 9-Feb-2019 12:38
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What type of fault would cause that? Is it likely to be in the house or outside equipment?

Any idea how much this would cost and if I could get an ISP to pay it I get wire insurance?

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  Reply # 2175424 9-Feb-2019 12:41
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95% chance in the house wiring

 

John


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  Reply # 2175425 9-Feb-2019 12:45
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The estimations are done with alot more than just the address these days, it tries to realistically predict what will actually be based on existing datapoints.

 

 

 

As noted already, sounds like a fault situation which will definitely always throw off estimations.





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2175432 9-Feb-2019 13:07
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arnies: What type of fault would cause that? Is it likely to be in the house or outside equipment?

Any idea how much this would cost and if I could get an ISP to pay it I get wire insurance?

 

Your ISP won't pay and wiring insurance won't cover it. This sounds like it is an internal wiring fault. Honestly, as UFB is just around the corner just wait until then.







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Ultimate Geek
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  Reply # 2175442 9-Feb-2019 13:30
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Why won't the wiring insurance cover it? Isn't that what this is for?

 

https://www.consumer.org.nz/articles/wiring-maintenance-charges

 

 

 

But yeah if I can wait a few months it may be easier.


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  Reply # 2175445 9-Feb-2019 13:45
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Are you on Naked broadband? If yes then you can do it on the cheap and it's just your time

 

John


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Ultimate Geek
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  Reply # 2176825 12-Feb-2019 01:12
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arnies:Near Greeny Park, Tawa. The school next to it has fibre, but the rest of the neighbourhood has to wait until June-july.

 

michaelmurfy:

 

I live literally down the hill.

 

I can also guess what house you are as all your neighbours have a VDSL sync of between 30Mbit-70Mbit. You've got a wiring fault but as UFB is around the corner I don't know if you want to pay to fix it.

 

I could potentially look at installing a master filter for you assuming I've got one hanging around.

 

 

'Tawa represent" im on the other hill in tawa

 

fyi there is a 6 weeks wait (from the time you request it ) to get a fibre installed in tawa at the moment as a contractor has told me

 

 




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Ultimate Geek
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  Reply # 2200464 17-Mar-2019 21:55
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Update to this: Was an on-street wiring issue. Voyager organised with Chorus and they came and diagnosed + fixed while I was at work.,

 

 

 

Getting 7-8mbps now (was 1ish). Not great, but the internet is usable again.


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