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350 posts

Ultimate Geek


  # 2193507 8-Mar-2019 11:22
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If you're a new customer



8 posts

Wannabe Geek


  # 2193533 8-Mar-2019 12:45
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Wow that was good timing - any one got a promo code - the disconnect fees with Spark are killer.


 
 
 
 


628 posts

Ultimate Geek
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  # 2193538 8-Mar-2019 12:52
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Hobdar:

 

Wow that was good timing - any one got a promo code - the disconnect fees with Spark are killer.

 

 

A promo code for what? Both the $200 joining credit and free APV are available to all new customers on a 12 month contract. No promo code required.


3051 posts

Uber Geek

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  # 2193540 8-Mar-2019 12:55
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Hobdar:

 

Wow that was good timing - any one got a promo code - the disconnect fees with Spark are killer.

 

 

Looking at this link it seems you just have to ask if they can do a 30 day transfer instead of asap to avoid being hit with extra fees


200 posts

Master Geek


  # 2196204 12-Mar-2019 06:35
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Does 2degrees apply a surcharge if you pay by credit card?


147 posts

Master Geek

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  # 2196205 12-Mar-2019 06:55
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Jizah:

 

Does 2degrees apply a surcharge if you pay by credit card?

 

 

 

 

Yes they add/charge 1.75%. 





Smithy

3 posts

Wannabe Geek


  # 2196810 12-Mar-2019 21:52
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Great timing with the post! I’m moving into a new flat and it seems that 2Degrees for broadband is the way to go. What’s the difference between the Unlimited Plan and the Ultimate Unlimited Plan? Is Ultimate Unlimited worth paying the $25 more? TIA

 
 
 
 


Mr Snotty
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  # 2196823 12-Mar-2019 22:19
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ChounWick: Great timing with the post! I’m moving into a new flat and it seems that 2Degrees for broadband is the way to go. What’s the difference between the Unlimited Plan and the Ultimate Unlimited Plan? Is Ultimate Unlimited worth paying the $25 more? TIA

 

Welcome! If you can get UFB, in your case I would for starters just go with the 100/20Mbit plan to see how you cope. If you do a tonne of gaming / steam downloads etc then perhaps the full 1Gbit (Ultimate) is the way to go. You did however mention to me that VDSL is the only thing available at your address. If this is the case, I'd recommend sticking with Fibre-X as it'll be faster than the VDSL service you're likely to get.





3 posts

Wannabe Geek


  # 2196833 12-Mar-2019 22:40
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Hey Matthew! Thanks hahaha took your advice and checked out the page, been reading forums all night now! I was wrong about not being able to get fibre as it is actually available. Thanks for your advice, will probably just start on the 100/20mbit. Would anyone be able to tell me how long it took for 2Degrees to get it setup from past experiences? They said of moving into a new place they will try their hardest to get it connected. Cheers!

Mr Snotty
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  # 2196840 12-Mar-2019 22:44
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@ChounWick For UFB it really depends on the type of install.

 

1) If ONT exists - anywhere between 1-3 days normally.
2) If ONT doesn't exist - anything from a week to a year (honestly) depending on how complex the installation is, approval process etc.

 

Me personally, it took 3 months to get UFB installed at my current address due to approvals having to take place and installation problems (My UFB installation is documented here: https://murfy.nz/2016/01/16/my-ufb-installation/) but at my previous address it took a week start to finish to get it installed.

 

Hopefully wouldn't take too long though - 2degrees are pretty quick. Just a bit of a tip, ask if they're happy to provide you with ADSL/VDSL at the start until you're connected to UFB if you don't have an ONT already installed.





628 posts

Ultimate Geek
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  # 2196850 13-Mar-2019 00:44
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michaelmurfy:

 

Hopefully wouldn't take too long though - 2degrees are pretty quick. Just a bit of a tip, ask if they're happy to provide you with ADSL/VDSL at the start until you're connected to UFB if you don't have an ONT already installed.

 

 

^ this. 2° offered me ADSL or VDSL at both places where fibre was not immediately available and required third party consents (and thus were going to take at least a month to get installed).


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