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260 posts

Ultimate Geek

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# 257369 29-Sep-2019 12:20
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Hi all,


Are there any gotchas of using a Fritzbox 7490 connected by network cable -> fibre ont to get it to work with Voyager?
My brother is trying to set it up, The ont sees the fritzbox is connected so all good there.


He tried contacting Voyager helpdesk, but they (in his words) were not very helpful at all.
Last thing he got told to try turned off the wifi, so I have had to factory reset the Fritzbox and now I'm going through the setup.


I'm wondering if the voyager instructions of VLAN Tagging (802.1Q): 10
would equate to the fritzbox setting for using a VLAN to connect to the internet? 
Or any other gotchas people know of.


Thanks in advance,

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5554 posts

Uber Geek

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  # 2326737 29-Sep-2019 15:18
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Should just be standard VLAN 10 and PPPoE with Voyager supplied username and password.

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260 posts

Ultimate Geek

Lifetime subscriber

  # 2327134 30-Sep-2019 15:03
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Thanks Gordy and coffeebaron.
Managed to get it going without a lot of fuss.
It was originally a 2Degrees fritzbox so a hard factory reset helped a lot getting it back to basics.

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