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641 posts

Ultimate Geek


# 257403 1-Oct-2019 10:25
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We purchased a 10 year old house 6 months ago, and the existing ONT placement (whether this was determined by the previous owner or the installer) is nothing short of atrocious, consisting of a hole drilled through the ceiling with the fibre cable running down the inside corner of the room to the ONT that is mounted on the wall behind a door about 2-3 feet away from the nearest power point. The cable is "tacked" to the inside room corner, making the install look like it was done by someone with absolutely no common sense whatsoever.This is on the opposite corner of the lounge from where the logical install point would be (behind the TV etc where there is multiple power points), which is actually also closer to the entry point of the cable into the house.

 

Has anyone had their ONT successfully moved by their provider without a huge cost? Theres a few threads with quotes ranging up to a few thousand $ but thought to ask whether this is what it actually cost people whilst I contact the provider Spark. We re in Palmy North. Cheers


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Uber Geek


  # 2327502 1-Oct-2019 10:29
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Chorus have a standard price for doing this work, so suggest just start with calling Spark and ask the question.

 

Perhaps @hio77 can share what Spark's retail price for this is?


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  # 2327521 1-Oct-2019 10:39
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$249 is the standard charge for move of ONT.





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 


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  # 2327529 1-Oct-2019 10:47
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and you likely wont get the cable to run in the wall as im pretty sure chorus dont do that.


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  # 2327535 1-Oct-2019 10:54
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I've been able to get Chorus to leave a length or a box of the hybrid CAT5e/Fibre cable a few times, they are generally pretty happy to let you run this where you want and they can splice it once you have it run.

 

May be a little trickier to organise this with an ONT move rather than a new install though.




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Ultimate Geek


  # 2327937 1-Oct-2019 17:39
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Thanks $249 is a fair price.
@jase2985 hopefully that’s not the case as where I want it to go already has existing cabling holes (aerial/satellite etc) running through the ceiling down through the wall into various outlets for use.
Will log a job and see what they come back with.
Thanks

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  # 2331421 6-Oct-2019 14:01
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Another way to do it would be to get some OptiC@t (opti-cat 5e cable) which i think ideal electrical sells by the metre and run the cable between the external box and the location you want the ONT yourself. Then pay the standard relocation fee and they just need to fusion splice it in the ETP box. You need to leave three metres of cable at each end dangling out of the wall/next tot he ETP box. 

 

The relocation fee would be for a basic move where the quality of the install may not be the best. 

 

However if you run the cable yourself then the technician wouldn't want to say no. 

 

 

 

For my cabling installers, there is nothing better than coming across a home handyman who wants to run the cable himself. Makes the job real easy. 





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  # 2331436 6-Oct-2019 16:04
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I needed my ONT reinstalled recently after renovating

Helpful chorus tech down the street did the job for $50
He said he was only able to do this without logging a job since we didn’t cut the cable

 
 
 
 




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  # 2331551 6-Oct-2019 20:15
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raytaylor:

Another way to do it would be to get some OptiC@t (opti-cat 5e cable) which i think ideal electrical sells by the metre and run the cable between the external box and the location you want the ONT yourself. Then pay the standard relocation fee and they just need to fusion splice it in the ETP box. You need to leave three metres of cable at each end dangling out of the wall/next tot he ETP box. 


The relocation fee would be for a basic move where the quality of the install may not be the best. 


However if you run the cable yourself then the technician wouldn't want to say no. 


 


For my cabling installers, there is nothing better than coming across a home handyman who wants to run the cable himself. Makes the job real easy. 



Thanks for that advice, will look into that as well. Wife works for an electrical firm so will get her to check with their suppliers.

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