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Regs
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Snowflake

  #182385 5-Dec-2008 22:20
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tonyhughes:
pcrosley: I had a Telecom rep knock on my door




I would be very surprised to hear of a rep employed by Telecom doing any of this (knocking on door, trying to upgrade your modem).

What does it say on his business card?



LOL.  not only are telecom door-knocking in my neighbourhood (balmoral) but the CEO of Telecom Retail - Alan Gourdie - was one of the "reps" doing door knocking...!  I assume this was some sort of publicity thing as there were a couple of guys with cameras that were tailing them.  One point they made was that the ADSL2+ was active on our exchange and the internet would be faster.  I didnt bother to point out that my sync speed had increased by a mere 1000bps since switching to an ADSL2+ profile....  I did asd them if they had fibre running down my street - the answer was "probably not".  I suggested that perhaps they should look at laying fibre any in streets that get completely dug up by anyone.  I'm not sure if the street was dug up for cabling - or just to replace the pavements... but there were diggers and concreters and a several weeks of effort and now an entirely new footpath and driveways at every address.




 
 
 

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Regs
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Snowflake

  #182386 5-Dec-2008 22:23
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n00dy:

I agree with Tony, they dont have reps door knocking telling you that the exhange has been upgraded


sorry.... wrong!  I was told that the exchange was upgraded to adsl2+ and the internet would be faster now.




NonprayingMantis
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  #182414 6-Dec-2008 01:23
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Regs:
tonyhughes:
pcrosley: I had a Telecom rep knock on my door




I would be very surprised to hear of a rep employed by Telecom doing any of this (knocking on door, trying to upgrade your modem).

What does it say on his business card?



LOL.  not only are telecom door-knocking in my neighbourhood (balmoral) but the CEO of Telecom Retail - Alan Gourdie - was one of the "reps" doing door knocking...!  I assume this was some sort of publicity thing as there were a couple of guys with cameras that were tailing them.  One point they made was that the ADSL2+ was active on our exchange and the internet would be faster.  I didnt bother to point out that my sync speed had increased by a mere 1000bps since switching to an ADSL2+ profile....  I did asd them if they had fibre running down my street - the answer was "probably not".  I suggested that perhaps they should look at laying fibre any in streets that get completely dug up by anyone.  I'm not sure if the street was dug up for cabling - or just to replace the pavements... but there were diggers and concreters and a several weeks of effort and now an entirely new footpath and driveways at every address.



he likes to get at least one customer contact every week - whether it is following a sales rep around, going into a store, or listening in at the call centre.





freitasm
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#182432 6-Dec-2008 08:07
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I met Alan Gourdie a few times - at TelecomOne (an internal Telecom un-conference with some invited externals) and a couple of times in Auckland. He's quite switched on...




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MadMax
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  #182763 8-Dec-2008 15:39
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NonprayingMantis:


he likes to get at least one customer contact every week - whether it is following a sales rep around, going into a store, or listening in at the call centre.




I may stand corrected but I think Paul Reynolds was out doing "Street Fighter" on Friday night too...
Nice to see the execs hitting the coal face too!!

freitasm
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#182835 8-Dec-2008 19:57
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Yes, during lunch today Ralph Brayham confirmed to me high execs were out on the streets...




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NonprayingMantis
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  #182929 9-Dec-2008 10:19
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MadMax:
NonprayingMantis:


he likes to get at least one customer contact every week - whether it is following a sales rep around, going into a store, or listening in at the call centre.




I may stand corrected but I think Paul Reynolds was out doing "Street Fighter" on Friday night too...
Nice to see the execs hitting the coal face too!!



If a 6'7" scotsman asks you to sign up to total home, you are probably going to do whatever he wants   :P



jfnz
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  #182931 9-Dec-2008 10:22

NonprayingMantis: If a 6'7" scotsman asks you to sign up to total home, you are probably going to do whatever he wants   :P


Hahah, yeah. You wouldn't argue with that guy! He is huge.




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