Basically telecom guarantees 1mb connection
This is misinformation just so you're aware.
Yeah there is no guarantee on UBS we all know that., but wholesalefaults have no cause to look into a speed issue when the connection rate is > 1mb/s. Its not a written rule but if you have dealt with wholesale faults directly for a preiod of time then you'll know what the rate is and what they will and will not act on.
@paul, i think you're got all the communication now ;) so you arent missing anything. Lets just wait and see what the port change I believe you're getting will do for you.