Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
50 posts

Geek


  # 276718 27-Nov-2009 00:48
Send private message

Fair call - if you could let me know what you see it would be great!

4546 posts

Uber Geek

Trusted
Lifetime subscriber

  # 276733 27-Nov-2009 06:59
Send private message

Ragnor: It can depend on a number of factors... are you currently on ADSL or cable? If you're on ADSL, what is the line speed in your modem's admin ui? If you're on cable are you on 4Mbit or 10Mbit?


Personally I think Maxnet, TelstraClear and Telecom (regular plan, not big time) are the most consistent and best performing ISP's.


It can be quite frustrating when dealing with maxnet...

telecom/chrous rang - everything is now connected, rang maxnet why i was unable to get connected to the internet, modem sync perfect to the exchange. status in the maxnet member's area said it is completed.

me: cannot login to the internet, sync to the exchange with no issue, how can i solve this?

maxnet rep: the connection not finish yet, need to wait for telecom people to connect it

me: the telecom contractor already rang and leave me card... etc2

maxnet rep: really? over here it says not finished yet, something on 'our end'...

me: can we do anything?

maxnet rep: ... "our end" not done yet

me: can you explain to me more?

maxnet rep: i cannot do anything, need to wait for 'our end' to get connected...

this conversation goes on and on. the only thing he can tell me is that something on 'our end' is not done yet. this problem is not solved until the next following day after I sent an email to the support team. they able to fix the issue for me.

 

change plan - you will be charged, the customer rep did not explain/inform me about this... (It was free to change plan/bandwith with telstraclear, therefore I assume it will be free with maxnet - could not find anything wrt additional charges on the maxnet website)

rang to get the plan change - the answer i got was, 'everything will be done by tomorrow morning'. oh well, it took them 3 days before the plan is changed...

should have stick with telecom pro... 





1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.