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39 posts

Geek


  Reply # 297597 10-Feb-2010 10:35
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Yes, Telecom was hell for me then. They double-billed me for broadband and dial-up when I'm only using broadband. They gave me refunds for double-billing , but every month, I get double-billed again. The only way I was able to remedy this was going to IHug. But then Vodafone took over Ihug and it became hell again. It is as if Satan moved to Vodafone.

Now I'm thinking of going back to Telecom.

184 posts

Master Geek
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  Reply # 298296 12-Feb-2010 10:49
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I think that some people don't like Telecom because they have neglected a certain portion of the populace - nil investment in the old copper lines, just patch jobs, and no plans for fibre rollout.
Personally I would like to see other companies given the oppurtunity to lay fibre, other than Telecom, like the line companies for example.

 
 
 
 


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Uber Geek
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  Reply # 298311 12-Feb-2010 11:51
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djrm: I think that some people don't like Telecom because they have neglected a certain portion of the populace - nil investment in the old copper lines, just patch jobs, and no plans for fibre rollout.
Personally I would like to see other companies given the oppurtunity to lay fibre, other than Telecom, like the line companies for example.

Any company can lay fibre if they want to - some places already have fibre.

281 posts

Ultimate Geek
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  Reply # 298312 12-Feb-2010 11:51
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djrm: I think that some people don't like Telecom because they have neglected a certain portion of the populace - nil investment in the old copper lines, just patch jobs, and no plans for fibre rollout.


Sorry but that isn't true, Telecom are investing heavily in FTTN (Fibre to the Node) with Cabinetisation, making the most out of the existing copper over the last mile to enable things like VDSL2.

Interesting fact, BT in the UK just launched their Infinity BB product, it's marketed as Fibre broadband, but is essentially FTTN/FTTC and then copper over the last mile into your house, running VDSL (40Mbps/10Mbps).

184 posts

Master Geek
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  Reply # 298313 12-Feb-2010 12:05
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Cymro:
djrm: I think that some people don't like Telecom because they have neglected a certain portion of the populace - nil investment in the old copper lines, just patch jobs, and no plans for fibre rollout.


Sorry but that isn't true, Telecom are investing heavily in FTTN (Fibre to the Node) with Cabinetisation, making the most out of the existing copper over the last mile to enable things like VDSL2.

Interesting fact, BT in the UK just launched their Infinity BB product, it's marketed as Fibre broadband, but is essentially FTTN/FTTC and then copper over the last mile into your house, running VDSL (40Mbps/10Mbps).




er......sorry but that is true. Telecom have underinvested in some areas. The Waitakeres, or example, gets its BB pretty much from wireless community ran networks yet its only 30 kms from central Auckland and I am damn sure there are other such areas.

NPM - You are, of course, right that anyone can lay fibre but I was talking about private/public partnership.

281 posts

Ultimate Geek
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  Reply # 298322 12-Feb-2010 12:47
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Sorry but if you look at the Wholesale maps then Waitakere seems pretty well served, the major populated area's have Cabinets either already installed or scheduled, including the beach communities at Piha/Muriwai.

It's all a question of bang for buck, Telecom could roll fibre and cabinets out into more sparesly populated area's in the Waitakere's, but that would be much less effective than rolling a cabinet and fibre into a more closely packed community (like Muriwai).

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Master Geek
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  Reply # 298388 12-Feb-2010 14:31
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Cymro: Sorry but if you look at the Wholesale maps then Waitakere seems pretty well served, the major populated area's have Cabinets either already installed or scheduled, including the beach communities at Piha/Muriwai.

It's all a question of bang for buck, Telecom could roll fibre and cabinets out into more sparesly populated area's in the Waitakere's, but that would be much less effective than rolling a cabinet and fibre into a more closely packed community (like Muriwai).


The broadband maps that you speak of tend to not tell the whole truth. You are right that some communities have fibre BB but there are large parts that don't, or parts that are at the end of kms of copper and barely get 256k.

For example:

Huia/Cornwallis get reasonably good BB as they are served out of Mt Albert.
Laingolm/South Titirangi get BB but speeds are very variable and the fibre stops at Titirangi.
Parau which is between Laingholm and Huia gets nothing, except for parts can  now get Vodafone 3G as they have started to use their Scenic drive tower.

Karkare despite being off the main Piha Road gets nothing from Telecom but they have their own community owned wireless network.

Also Te Henga/Bethells are also outside the loop.

Telecom have not supplied these communities and others with fibre BB and thefore peoples loyalties are understandably not with Telecom

281 posts

Ultimate Geek
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  Reply # 298418 12-Feb-2010 15:31
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The broadband maps that you speak of tend to not tell the whole truth. You are right that some communities have fibre BB but there are large parts that don't, or parts that are at the end of kms of copper and barely get 256k.

For example:

Huia/Cornwallis get reasonably good BB as they are served out of Mt Albert.
Laingolm/South Titirangi get BB but speeds are very variable and the fibre stops at Titirangi.
Parau which is between Laingholm and Huia gets nothing, except for parts can  now get Vodafone 3G as they have started to use their Scenic drive tower.

Karkare despite being off the main Piha Road gets nothing from Telecom but they have their own community owned wireless network.

Also Te Henga/Bethells are also outside the loop.

Telecom have not supplied these communities and others with fibre BB and thefore peoples loyalties are understandably not with Telecom


That whole area from Titirangi South up to Parau is due to be Cabinetised by the end of next year.

A quick look at the number of residential lots in Parau suggests that a cabinet there would feed less than 70 properties, so even if all 100% signed up to broadband the economics just wouldn't add up for the port costs and wastage, I'm wondering if a Conklin will end up there when the fibre gets closer though.

I guess we will have to agree to disagree on what a reasonable expectation of broadband service should be for these area's, to me it looks like hundreds of thousands of dollars to serve tens of customers, and I'd rather Telecom spent that money in places it would benefit more people, and still be economical.


184 posts

Master Geek
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  Reply # 298428 12-Feb-2010 15:57
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Welshman - Good solution is agreeing to disagree.
I did know that they are going to lay fibre next year but only up to Laingholm which leave only a couple of kms but the copper is pretty bad as the phone line around are pretty poor.


10 posts

Wannabe Geek


  Reply # 298449 12-Feb-2010 17:42
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Because Telecom have been stuffing up a lot as of late and in the past more then any other telecomunication service maybe!!!

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