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138 posts

Master Geek

Topic # 58100 7-Mar-2010 20:36
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Hey friendly experts,

My parents have just moved into a new house in a new subdivision and naturally asked their current broadband provider, XNet, to get them connected.

They have been told that Telecom cannot give them a timeline to get connected, or even guarantee there is avaliable capacity. I am not particualy well versed on the details of an ADSL network but I believe the lack of capacity shows up at the DSLAM which feeds the neibourhood.

Whatever the technicals, why can't Telecom put in enough capacity in a new subdivision to provide broadband to all houses it will be supplying?

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  Reply # 305263 7-Mar-2010 20:45
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Without knowing a lot more detail it would be hard for anybody to really give any informed comments on the issue and people would be doing nothing more than taking wild stabs in the dark at the cause.

There are lots of things that could lead to this, the best issue would be to enter the adress into and see when the area will potentially be cabinetised.

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  Reply # 305265 7-Mar-2010 20:55
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What area have they moved into? Telecom is putting Fibre in some new sub-divisions

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Master Geek

  Reply # 305266 7-Mar-2010 20:58
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Fair enough Steve, I will find out more detail.

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  Reply # 305466 8-Mar-2010 16:53
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DjShadow: What area have they moved into? Telecom is putting Fibre in some new sub-divisions

Wouldn't Xnet would know if this is the case, though?

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  Reply # 306127 11-Mar-2010 01:40
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DjShadow: What area have they moved into? Telecom is putting Fibre in some new sub-divisions

Wouldn't Xnet would know if this is the case, though?

You would think so lol

A Dslam will have say 48 ports.
This unit costs several thousand dollars. - probably in excess of $8,000

Once all the ports are used up by subscribers, I am guessing that they require an estimated amount of people to come on as subscribers before they will put in another one with 48 ports. 

They wait untill there are the first 48 subscribers, plus another 10 on the waiting list before they add another dslam with another 48 ports. Well thats my thinking anyway.

Although If it were me in charge, there would be at least one dslam port for every 2 lines coming out of an excahange as i reckon there are really only secondary lines that dont have broadband on them these days.

Ray Taylor
Taylor Broadband (rural hawkes bay)

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Master Geek
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  Reply # 306144 11-Mar-2010 08:39
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There is another issue, in that the developer has to sort out the commercials with Telecom to get them to install ducts etc in the street. Maybe that hasn't happened yet.

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  Reply # 307935 16-Mar-2010 18:34
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That would certainly be a catch.... although does that mean they havent actually built the street infrastructure yet? I would think ducts and drainage go in before the street is sealed.

Or maybe they forgot to tell telecom how many houses they were building, so Telecom has to plan its network and wait for equipment to arrive. But could the developer get the new FibreCo or a competing ISP to run fibre to each house?

Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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  Reply # 307948 16-Mar-2010 19:15
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What is the Subdivision name and what region ?

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink


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Master Geek

  Reply # 307960 16-Mar-2010 19:44
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I am not sure what it is called, it is just outside of Cambridge in the Waikato. I sill need to get back to my parents and find out what exactly Telecolm are telling them.

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