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Topic # 5893 6-Dec-2005 23:02
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Hi i just recencely got the Woosh phone service connected in Christchurch & was wondering if anyone else had got the service in Christchurch & what they thought of it & how well it was working.

At first it wouldnt connect to the network, then when it finally started to connect i couldnt get a dial tone. Now it connects to the network everytime fine & im getting a dial tone but i cant call out & no one is able to call in & when they call me they dont even get my voicemail they just get a voice that says "this number is unavailable goodbye" & it hangs up on them. If im lucky 1 out of every 50 trys may connect to a call & once in a blue moon when i connect to the network it works perfect but as soon as i disconnect or my modem loses signal it goes back to playing up when i reconnect.

So has anyone else had any of thoses or other problems with the Woosh phone service as id be keen to know how you sorted out the problems as after ringing Woosh many times they dont know themselfs how to fix my problems.

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Reply # 24437 8-Dec-2005 15:49
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Gee no replys yet. Come on there must be someone else out there in Christchurch who is using the Woosh phone service i cant be the only one in Christchurch using it.

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  Reply # 24439 8-Dec-2005 17:03
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sorry. my house is 1 street too far from Woosh last mile of coverage... i wont see myself be using Woosh with the rate they "rolling out" their coverage!

absolutely useless to me... Guess that's Woosh out of my list... It's down to V3G or T3G....

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  Reply # 24445 8-Dec-2005 21:48
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Well actually my flat is about half a km away from where Woosh say you can offically get there signal but yet im getting really good signal & speeds from them. Its just there new phone service that wont work for me.

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Reply # 24446 8-Dec-2005 22:06
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It sounds like you've just answered your own question. I imagine that latency on the Woosh network would deteriorate over distance, and the performance of the phone service would be far more vulnerable to latency compared to the performance of the Internet service.

Are you in an area where Woosh claims that you require a booster antenna, or are you outside of their official coverage area altogether? Are you actually using a booster antenna?

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  Reply # 24461 9-Dec-2005 02:41
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Im just on the edge of there offical coverage area but still am getting full signal from my modem. Also i have a friend who lives just outta the central city & is in the offical coverage area & i tested my gear with at his place with my laptop & with his computer & i still got the same result being my phone system wont work as it should. Oh & ive had Woosh send me another lot of there phone gear with no luck on the second lot of gear.

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  Reply # 24823 15-Dec-2005 20:56
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Welcome to the world of Woosh. I am in Auckland & live just 150 meters from the Woosh/Vodafone tower. I am well within the coverage area yet I still experiance all the same issues & problems you have.

If people can't get thru at the very least they should get your voice mail box. Voice mail does not depend on your signal quality. I also have people not being able to get thru, I've experianced all types of voice mail problems, caller ID issues, getting cut off etc etc etc.

The Woosh people always blame coverage, the reality is this service is not reliable. It should still be in beta testing. I'm a bit shocked that they are rolling this out in Christchurch when they can't maintain a reliable service here in Auckland. Every day I have to check my phone & ring it just to see if it working.

As long as you are not relying on it for business use you should be okay. The only damage is to Woosh's reputation.

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  Reply # 24837 16-Dec-2005 00:16
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They seem to be having sone nasty issues of late. my box keeps rebooting. I had my equipment replaced, it turned out it had a MAC address which wasn't registered!

the equipment is good, their servers apparently keep breaking down and losing the SIP (phone)connections. it usually either works great or not at all.

I'm rebuilding my "rugged" modem as my other one crapped out

Just a grey box with an RJ45 jack and a proper usb port as those stupid little connectors just break on me. (i have had 5 pop)

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  Reply # 24838 16-Dec-2005 00:37
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tonight, between these two posts, my box has gone offline twice. it might be time to throw in the towel on this one.

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