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59 posts

Master Geek
Inactive user

Topic # 81797 18-Apr-2011 21:17
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Hey guys,

I'm currently with Orcon ADSL+ but lately this is what i am getting constantly

Downstream Rate:1495 Kbps
Upstream Rate:1019 Kbps 

I used to get at least 5000kbps downstream.

Im planning to switch ISP because the speed isnt improving!

Which do you think is better? Telecom Total Home Package 60gb  or Snap Pro 60gb

Snap is cheaper than Telecom... and I have heard good thing about Snap internet
Never thought i would switch back to Telecom either, but i have also heard they have improved alot!

So what do you guys think?


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805 posts

Ultimate Geek


  Reply # 460311 18-Apr-2011 21:20
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Hey I am in Christchurch on Snap pro and I think it is excellent. Good speed, service etc.

59 posts

Master Geek
Inactive user

  Reply # 460312 18-Apr-2011 21:23
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Awesome Cheers mate! .. anyone using Snap Pro in Auckland, Eastern Suburbs?



732 posts

Ultimate Geek
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  Reply # 460313 18-Apr-2011 21:42
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moved from Orcon to Snap and its been so much better (in central Auckland). On the 20 gig plan which is heaps for me but occasional use their 5 dollar deal for unlimited during night time for 3 days. All round, 2 thumbs up.

[Amstrad CPC 6128: 128k Memory: 3 inch floppy drive: Colour Screen]

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Uber Geek
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  Reply # 460316 18-Apr-2011 21:48
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I am on Telecom Totalhome Broadband which is very fast, and at a good pricepoint too :)

( - Hosted in the US on my own Server. 

Michael Murphy |
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Uber Geek
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  Reply # 460327 18-Apr-2011 22:42
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ive been with Snap 2 years and in that time i have never had a reason to ring them to complain about speed issues or any problem that other isp's seem to have, Telecom seems better now but they dont have the plans that can compete with Snap on data and price.

59 posts

Master Geek

  Reply # 460328 18-Apr-2011 22:43
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cheers for the speedtest comparisons :) will have a look at snap's plans
thought id try out on this slingshot connection:
0.35Mbps download; 0.6Mbps uploadSealed

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Uber Geek
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  Reply # 460347 19-Apr-2011 00:15
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Telecom Pro

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Uber Geek
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  Reply # 460365 19-Apr-2011 07:28
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Have you actually checked your line stats, this could indicate an issue. I see you are on Orcon is it a Telecom wholesale or puple network connection.

If its a wholesale one then moving ISPs may not help your speeds if you sync rate is to blame.



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Master Geek
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  Reply # 460382 19-Apr-2011 09:12
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Uber Geek
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  Reply # 460410 19-Apr-2011 10:23
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34Mb/s  wow.

Presume you are on VDSL or fibre then since that is faster than it is possible to get with ADSL2+

I didn;t think snap sold VDSL though

59 posts

Master Geek
Inactive user

  Reply # 460446 19-Apr-2011 11:42
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This is what i'm getting, and I think im on Orcon purple network not wholesale, on my account its LLU. I'm sure we get ADSL2+ i have checked telecom website.

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Uber Geek
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  Reply # 460450 19-Apr-2011 11:51
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This is what i'm getting, and I think im on Orcon purple network not wholesale, on my account its LLU. I'm sure we get ADSL2+ i have checked telecom website.

If you are on the purple network, that means you are not on Telecom's network, so their website is unlikely to tell you much.

A little OT as you were only looking at Telecom/Snap, but several Xnet Auckland customers have noticed siginficant speed improvements recently

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Uber Geek
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  Reply # 460458 19-Apr-2011 12:09
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Hi, once again if you post your line stats we might be able to tell you why your current connection is poor. My suspicion is if your on the purple network and in a recently cabineted area then that will upset your line speed, this would require you change to a wholesale connection either on Orcon or Teleocm or Xnet or Snap whoever.


59 posts

Master Geek
Inactive user

  Reply # 460489 19-Apr-2011 13:16
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RFC 2364 PPPoA



PCR Rate:

SCR Rate:




PVC Status:


Downstream Rate:
1495 Kbps

Upstream Rate:
1019 Kbps

Is this the information you need from my modem?

2338 posts

Uber Geek
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  Reply # 460490 19-Apr-2011 13:30
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Hmm, looks like something is up with your sync rate.

Have you done an isolation test/using the correct filters?

After you try that, give orcon a call, if you're on their ULL gear and you've gotten a cabinet installed between you and the exchange, that could be the issue.

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