Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4


441 posts

Ultimate Geek
+1 received by user: 1


  Reply # 468104 11-May-2011 22:36
Send private message

webwat: Ask your ISP if they can get telecom NOC to investigate the congestion, there may be some interim fix they can do.


Thanks Webwat,

Two people from Xnet have responded to my issues on the Xnet forum http://www.geekzone.co.nz/forums.asp?forumid=65&topicid=81800 (after getting no response from the helpdesk for 6 days) and have said that "your backhaul issue has been escalated to Senior Technical Support at Telecom Wholesale and I've requested an update on the situation" 

They have also said that by default my service willl still be on BUBA (not EUBA) after the ADSL2+ upgrade in September. Does this mean I'll still be using one of the the 2 Meg backhauls or the Gigabit one?

I still can't understand why another customer on the same exchange has no issues with VOIP quality and I do? 

Regards Allen





---------------------------------------------------------
Welcome my Son, Welcome to the machine...
---------------------------------------------------------

Yamaha z7, Boston VR2 (LR), Boston VRC (C), Energy RCR (SL & SR), Boston HD5 (SBL & R)   Velodyn SPL1200 ultra. Phillips CD650, Sony DVP S735D, TViX M6500A, Oppo BDP83, Panasonic PT-AE700, 120" Fixed screen.

35 posts

Geek
+1 received by user: 2


  Reply # 468400 12-May-2011 17:56
Send private message

seems i was wrong, had a look today, asked a workmate, there is callplus equipment @ SWO.



441 posts

Ultimate Geek
+1 received by user: 1


  Reply # 468422 12-May-2011 18:41
Send private message

Karld991: seems i was wrong, had a look today, asked a workmate, there is callplus equipment @ SWO.


Is there Slingshot equipment as well as Scottr said? 

Edit: Sorry, just googled Callplus. Parent company of Slingshot

Regards Allen.





---------------------------------------------------------
Welcome my Son, Welcome to the machine...
---------------------------------------------------------

Yamaha z7, Boston VR2 (LR), Boston VRC (C), Energy RCR (SL & SR), Boston HD5 (SBL & R)   Velodyn SPL1200 ultra. Phillips CD650, Sony DVP S735D, TViX M6500A, Oppo BDP83, Panasonic PT-AE700, 120" Fixed screen.

35 posts

Geek
+1 received by user: 2


  Reply # 468428 12-May-2011 18:52
Send private message

lol yeah only has two fibres to it though, 

35 posts

Geek
+1 received by user: 2


  Reply # 468431 12-May-2011 18:56
Send private message

but then again each chorus cabinet only two fibres into them.



441 posts

Ultimate Geek
+1 received by user: 1


  Reply # 468436 12-May-2011 19:05
Send private message

Karld991: but then again each chorus cabinet only two fibres into them.


Is that the existing ADSL cabimets or the future ADSL2+ cabinets? whats the capacity of each fibre ? I assume one fibre is TX and one RX. aprox how many ADSL connections in each cabinet?

Do you have any inside info on the status of upgrade work at SWO? Been delayed on the Telecom wholesale availability tool till Sept 11. 

Regards Allen 





---------------------------------------------------------
Welcome my Son, Welcome to the machine...
---------------------------------------------------------

Yamaha z7, Boston VR2 (LR), Boston VRC (C), Energy RCR (SL & SR), Boston HD5 (SBL & R)   Velodyn SPL1200 ultra. Phillips CD650, Sony DVP S735D, TViX M6500A, Oppo BDP83, Panasonic PT-AE700, 120" Fixed screen.

35 posts

Geek
+1 received by user: 2


  Reply # 468438 12-May-2011 19:09
Send private message

ahh the new whisper cabinets all have two fibres too them, not too sure of the technical stuff, and i think theyre all adsl2+ or on there way to be upgraded to. what cabinet are you fed from?

35 posts

Geek
+1 received by user: 2


  Reply # 468439 12-May-2011 19:09
Send private message

and yes i was told that ones for send and one for receive and each has a capicty of around 650 customers, but some of them connections may only have pots.



441 posts

Ultimate Geek
+1 received by user: 1


  Reply # 468440 12-May-2011 19:11
Send private message

Karld991: ahh the new whisper cabinets all have two fibres too them, not too sure of the technical stuff, and i think theyre all adsl2+ or on there way to be upgraded to. what cabinet are you fed from?


I'm directly connected to SWO exchange. 





---------------------------------------------------------
Welcome my Son, Welcome to the machine...
---------------------------------------------------------

Yamaha z7, Boston VR2 (LR), Boston VRC (C), Energy RCR (SL & SR), Boston HD5 (SBL & R)   Velodyn SPL1200 ultra. Phillips CD650, Sony DVP S735D, TViX M6500A, Oppo BDP83, Panasonic PT-AE700, 120" Fixed screen.

35 posts

Geek
+1 received by user: 2


  Reply # 468444 12-May-2011 19:15
Send private message

what kind of upgrade work? like adsl2+? 



441 posts

Ultimate Geek
+1 received by user: 1


  Reply # 468449 12-May-2011 19:23
Send private message

Karld991: what kind of upgrade work? like adsl2+? 


Yep.

Been delayed several times, Telecom Wholesale availability tool shows ADSL2+ upgrade at SWO was recently pushed out from June to September.

I'm having big issues with packet loss and high latency during peak times to the point where VOIP is unusable some evenings. I like Xnets product and pricing, but doesn't look like there is much choice except wait for ADSL2+ upgrade, or maybe change to Slingshot. I'll probably wait.

Allen. 





---------------------------------------------------------
Welcome my Son, Welcome to the machine...
---------------------------------------------------------

Yamaha z7, Boston VR2 (LR), Boston VRC (C), Energy RCR (SL & SR), Boston HD5 (SBL & R)   Velodyn SPL1200 ultra. Phillips CD650, Sony DVP S735D, TViX M6500A, Oppo BDP83, Panasonic PT-AE700, 120" Fixed screen.

35 posts

Geek
+1 received by user: 2


  Reply # 468451 12-May-2011 19:27
Send private message

yeah not too sure on that one. ill try see what i can find out. I dont work much on the equipment, I work more on the cables etc,



441 posts

Ultimate Geek
+1 received by user: 1


  Reply # 468453 12-May-2011 19:32
Send private message

Karld991: I'll try see what i can find out.


Any info on the timing of the SWO upgrade from "the horses mouth" so to speak would be helpful. 

Many thanks, Allen. 





---------------------------------------------------------
Welcome my Son, Welcome to the machine...
---------------------------------------------------------

Yamaha z7, Boston VR2 (LR), Boston VRC (C), Energy RCR (SL & SR), Boston HD5 (SBL & R)   Velodyn SPL1200 ultra. Phillips CD650, Sony DVP S735D, TViX M6500A, Oppo BDP83, Panasonic PT-AE700, 120" Fixed screen.



441 posts

Ultimate Geek
+1 received by user: 1


  Reply # 469032 14-May-2011 11:18
Send private message

webwat: ....Ask your ISP if they can get telecom NOC to investigate the congestion, there may be some interim fix they can do.


Hi Got this response from Xnet (From Telecom wholesale)
'Have now confirmed the work request to increase the back on the SWO-DSLAM-01 has now been completed, looking at the traffic the node is no longer hitting threshold.' 

Did speedtest.net, pingtest.net, winmeter and test calls to my VOIP voicemail every half hour last night from about 18:30 to 22:30 and it looked a whole lot better. (sample results below).

I've been down this road before, and the improvement didn't last for long. Hopefully it will last until the ADSL2+ upgrade at SWO.

I've also found a very informative voip test http://www.voipreview.org/voipspeedtester.aspx , but unfortunately there is no test server in NZ. Does anyone know of an NZ based Voip quality test?
Results lastnight from voipreview tests showed very little packet loss and jitter. The only problem was a "Continuity of service" rating which is probably due to the use of international  bandwidth 

Voipreview Voip test results 21:52 http://www.voipreview.org:82/myspeed/db/report?id=45212
Pingtest.net worst result 22:30 http://www.pingtest.net/result/40338712.png
Speedtest.net worst result 21:02 https://www.speedtest.net/result/1293978780.png

Worst Winmeter test

21:40

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 |  110 |  110 |    0 |    0 |    2 |    0 |

|                 ip-58-28-15-31.wxnz.net -    6 |   90 |   85 |   48 |   50 |   61 |   55 |

|                ip-58-28-13-131.wxnz.net -    5 |   94 |   90 |   48 |   50 |   56 |   55 |

|                  ip-58-28-16-1.wxnz.net -    6 |   90 |   85 |   48 |   50 |   67 |   55 |

|          ge-0-0-2-232.akl-ip04.wxnz.net -    5 |   94 |   90 |    0 |   52 |   58 |   58 |

|                         northnet.net.nz -    1 |  106 |  105 |   49 |   50 |   58 |   57 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider 

1984 posts

Uber Geek
+1 received by user: 133

Trusted

  Reply # 469191 15-May-2011 01:40
Send private message

Karld991: lol yeah only has two fibres to it though, 

Probably 10G ethernet on each connected link, and I thought there were 12 cores to most cabinets? That would allow for 6 links, and probably support 2 or 3 different chassis inside the cabinet. Sounds like they confirmed your congestion issue and fixed it, don't know why Telecom can't provision backhaul more proactively...




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.