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35 posts

Geek


Topic # 8352 22-Jun-2006 23:28
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I know it's late, but I have to feed my World of Warcraft addiction!

Is it just me, or are international sites gone by the wayside on Woosh?  Granted, they're saying "There are currently no known issues on the Woosh network" when you call tech support (which, by the way, Woosh: you COULD put the network status on your website?), but when you try and reach a customer support person no one answers the phone.

New Zealand sites are coming up just fine.  After all, I made it here.  But no international connections.  Which means no World of Warcraft.  I'm having withdrawls!

Anyone else in the same boat?

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Wannabe Geek


  Reply # 39399 22-Jun-2006 23:52
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Anyone else in the same boat?


yeah me too..i'm having international porn withdrawals!! hehe j/k
bad woosh! bad!! baaad!!!!
can't even weather a little cold spell and their 0800 is engaged.. did the one support person just take the phone off the hook or something? :D

[edit: well its all up and running again.. sweeet..but now what will i vent my frustration on??]

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Geek


  Reply # 39414 23-Jun-2006 09:00
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Yep I experienced the same thing. It was back up at around mid night. Maybe its time to think about switching. Still thinking about the Vodafone 1GB for $49 as an alternative...

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  Reply # 39420 23-Jun-2006 10:30
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simple-d: Yep I experienced the same thing. It was back up at around mid night. Maybe its time to think about switching. Still thinking about the Vodafone 1GB for $49 as an alternative...

Not if you would like to use VoIP.... :-P




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Geek


  Reply # 39431 23-Jun-2006 11:06
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I don't really know how voip works but how do they know you are using voip on their connection? Traffic is traffic right?

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Reply # 39435 23-Jun-2006 11:28
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It depends on what VoIP you are using. SIP clients (most commonly used to implement VoIP solutions) must connect to a specific server on a specific port. They can block this port, or they can trace traffic to that specific server. And if you use it then you are breaching the ToS you entered into contract when signing up for the operator's services...





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  Reply # 39526 24-Jun-2006 16:16
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I really would like to see someone push that issue with them, data should be data to the ISP and limiting services means they are snooping on what you are doing. If its not illegal, it should be. 




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  Reply # 39576 25-Jun-2006 15:07
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tonyhughes:
simple-d: Yep I experienced the same thing. It was back up at around mid night. Maybe its time to think about switching. Still thinking about the Vodafone 1GB for $49 as an alternative...

Not if you would like to use VoIP.... :-P


You cant use VoIP with Woosh, it's too laggy.

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  Reply # 40056 29-Jun-2006 10:41
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Woosh have their own VOIP service & it works great. I also use Skype over Woosh and that works great as well.

Andy

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Wannabe Geek


  Reply # 40191 30-Jun-2006 12:08
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Anywhom.. retracing back to topic. - The no-international with Woosh has happened numerously recently. Actually, if it wasn't my account being suspended for no reason at all(twice), then it was a general spread of no-international data problem that all woosh customers were experiencing.  I actually called through at around midnight to customer support, put the lovely queue music on speakerphone and watched a DVD of an undisclosed title, waiting for my phonecall to be answered.. and once it was answered, the solution I was given was to restart my computer. lol - I did this, and surprise, surprise, still no international data.

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  Reply # 40250 1-Jul-2006 01:37
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A mate called me on there wooshphone once, and to be honest, teacher from charliebrown made more sence. I had to call back to there mobile to understand them. He said lots of people said that when he called them. I tried it when I was there and it was dire to cellphones, and pretty bad to landlines. He seemed to be able to understand people on it fine however, I couldnt.

Shortly afterwards the woosh voice unit went back and he got the telcom line installed again. Too many people he talked to complained that they couldnt understand him. Not working fine in my opinion.  




Richard rich.ms

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  Reply # 40278 1-Jul-2006 15:44
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Woosh phone is a strange beast, I think it uses th g7.29 and it should be pretty rubust with lost packets which is how I think they got about the latency problem, just shove data through and hope there is not too much lost data packets.

I had a good run with it in good coverage, asides the woosh SIP server going down all the time it worked rather well. When my coverage went to half bars however the problems began and that was the end of the woosh phone.

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