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3888 posts

Uber Geek
+1 received by user: 163


  Reply # 535875 20-Oct-2011 22:17
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Talkiet: Consumer survey/review...


Lies... dam lies.... statistics.

Nuf said. :)




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


17 posts

Geek


  Reply # 535886 20-Oct-2011 23:20
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freitasm:
nzsparky: GREAT THERE IS A WARNING MESSAGE GREAT FOR THE PEOPLE THAT DON'T HAVE INTERNET OR A PHONE


Could you please stop shouting?



It's not shouting...it's just uppercase letters

 
 
 
 


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13919 posts

Uber Geek
+1 received by user: 1754


  Reply # 535891 20-Oct-2011 23:28
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paulhannon:
freitasm:
nzsparky: GREAT THERE IS A WARNING MESSAGE GREAT FOR THE PEOPLE THAT DON'T HAVE INTERNET OR A PHONE


Could you please stop shouting?



It's not shouting...it's just uppercase letters


Typing in all uppercase, is universally regarded as shouting, when writing in a forum or an email etc. http://en.wikipedia.org/wiki/Netiquette

17 posts

Geek


  Reply # 535900 20-Oct-2011 23:53
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Oh man...."Netiqutte".....hahahahahahahahaahahaha

BDFL - Memuneh
60296 posts

Uber Geek
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  Reply # 535909 21-Oct-2011 00:14
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paulhannon:
Oh man...."Netiqutte".....hahahahahahahahaahahaha


Those are also the forum rules you accepted when you joined. No need for sarcasm or not funny jokes.
 




69 posts

Master Geek


  Reply # 535917 21-Oct-2011 00:34
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Talkiet:
hotkiwi:
Talkiet:
hotkiwi:

It is not cheap, it is average.

Slingshot does 250 GB for 35 $ a month.


I don't think you understood the very simple message I wrote above.

I don't dispute that there are cheapER options than NZnet.

I am still saying they are cheap.

Clear now?

Cheers - N


No, my answer was clear. You are wrong. They are not cheap, they are average, i said.
Their prices will be around the median, 50% of the ISP's are more expensive, 50% are cheaper.
Hence your statement that they are cheap is wrong.


I'm gonna let someone else take this. I suspect not even hard facts could dissuade you at this point.

Cheers -N



Thanks -N. Hard facts convince me. Assumptions do not.

341 posts

Ultimate Geek
+1 received by user: 26

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  Reply # 535923 21-Oct-2011 01:14
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Based on a bit of quick research of the highest advertised (other than 'unlimited' which are shaped and uncountable) Naked DSL plans on residential ISPs websites, it looks like NZ Net is 4th cheapest.

Cheaper than it are HostingDirect, MegaTel and WorldNet.

I think an interesting trend can be noted that none of the people who seem to be affected by NZ Net's issues (based on this topic) are people who work in the IT industry. All four of these "budget ISPs" are companies that I suspect most of us who deal with ISPs on a daily basis wouldn't choose to be a customer of.

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Uber Geek
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  Reply # 535935 21-Oct-2011 06:25
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To those who are convinced that NZNET is not a cheapie ISP, I ask you:

Why did you sign up with them in the first place?

Was it the great customer service? The beautifully designed website? The long, flowing recommendations of others here on GZ?

I'll bet it was because they offered more data than the other ISPs for about the same price. Which, I hate to break it to you, means they're cheap.

Just because you're still paying a lot of money doesn't mean they're not cheap. When $120 gets your 30GB at one ISP and 200GB at another ISP, it means the 200GB ISP is CHEAP.

Put it another way, if for my $3.50 or whatever it is, I got 12L of milk instead of the usual 2L, that would mean I'm buying cheap milk. The argument I've read here seems to be "But I'm still paying $3.50 so it's NOT cheap"

Basic maths would disagree.

341 posts

Ultimate Geek
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  Reply # 535996 21-Oct-2011 10:03
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muppet: Why did you sign up with them in the first place?


I think everyone on nznet should be asking themselves that Tongue Out 

69 posts

Master Geek


  Reply # 536010 21-Oct-2011 10:33
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theEd: Based on a bit of quick research of the highest advertised (other than 'unlimited' which are shaped and uncountable) Naked DSL plans on residential ISPs websites, it looks like NZ Net is 4th cheapest.

Cheaper than it are HostingDirect, MegaTel and WorldNet.

I think an interesting trend can be noted that none of the people who seem to be affected by NZ Net's issues (based on this topic) are people who work in the IT industry. All four of these "budget ISPs" are companies that I suspect most of us who deal with ISPs on a daily basis wouldn't choose to be a customer of.


You forget Slingshot, and also Telecom, who I switched to yesterday,  is about the same price I pay with NZNet (10$ a month more expensive).

It is sad to realize that one has to be part of the IT community in New Zealand to not fall in the trap of a bad ISP. i think you are right that most of the people who have problems with NZNet were not aware of that kind of thing. A warning on this forum would have been good before these people signed on.



99 posts

Master Geek


  Reply # 536012 21-Oct-2011 10:35
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Don't know where you're getting your pricing info from but doesn't sound accurate. I could add Slingshot to that list of cheaper ISPs immediately and I'm sure there are many others.

Doesn't matter, NZNet is back online and working fully at the moment. Back to enjoying my unlimited non throttled internet ;)

69 posts

Master Geek


  Reply # 536017 21-Oct-2011 10:44
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muppet: To those who are convinced that NZNET is not a cheapie ISP, I ask you:

Why did you sign up with them in the first place?

Was it the great customer service? The beautifully designed website? The long, flowing recommendations of others here on GZ?
.


I find this posting slightly arrogant, and also ignorant.

I signed up with NZNet because:

1. I was with Telstra Clear (Paradise) and their speed was abominable, so i explored why. They told me it was the exchange and they could do nothing about it. They came to my place twice after I pushed them to do so and said it was the copper wire quality along the street.
2. I asked Telecom and they told me that if Telstra said it was the exchange they could not do anything about it either.
3. My neighbour, on the same exchange had good speeds with NZNet.
4. NZNet has its office where I live (Albany) and it was easy for me to visit them and talk about it.
5. They did a great job setting me up and had my Internet working within 6 hours with excellent speed, just like my neighbour. I have not had any problems with NZNet apart from the occassional brief drop in speed or outage over a period of 10 months until this incident happened.

So the great providers you are raving about failed me and many customers and cost of Internet is not an issue for me as it all goes on the account of my business.

Can we now get the issue of going to NZNet becauase as non IT professionals we have no idea what we are doing out of the way? This discussion has turned into a Professional versus non professional thread, where the non professionals are seen as moaners who just wanted a cheap deal and now rightly so get punished for that. i hope that I made clear that reality is different. NZNet prices are average, as I have said a number of times, and for most of us here not the reason to go with them.

69 posts

Master Geek


  Reply # 536020 21-Oct-2011 10:47
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bellyfrog: Don't know where you're getting your pricing info from but doesn't sound accurate. I could add Slingshot to that list of cheaper ISPs immediately and I'm sure there are many others.

Doesn't matter, NZNet is back online and working fully at the moment. Back to enjoying my unlimited non throttled internet ;)


The author of that posting called it 'Quick Research'. It is a common thing in IT world. It is things like 'Quick research' that causes you and me to encounter failures in ISP world. LOL.

65 posts

Master Geek


  Reply # 536022 21-Oct-2011 10:48
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hotkiwi:
muppet: To those who are convinced that NZNET is not a cheapie ISP, I ask you:

Why did you sign up with them in the first place?

Was it the great customer service? The beautifully designed website? The long, flowing recommendations of others here on GZ?
.


I find this posting slightly arrogant, and also ignorant.

I signed up with NZNet because:

1. I was with Telstra Clear (Paradise) and their speed was abominable, so i explored why. They told me it was the exchange and they could do nothing about it. They came to my place twice after I pushed them to do so and said it was the copper wire quality along the street.
2. I asked Telecom and they told me that if Telstra said it was the exchange they could not do anything about it either.
3. My neighbour, on the same exchange had good speeds with NZNet.
4. NZNet has its office where I live (Albany) and it was easy for me to visit them and talk about it.
5. They did a great job setting me up and had my Internet working within 6 hours with excellent speed, just like my neighbour. I have not had any problems with NZNet apart from the occassional brief drop in speed or outage over a period of 10 months until this incident happened.

So the great providers you are raving about failed me and many customers and cost of Internet is not an issue for me as it all goes on the account of my business.

Can we now get the issue of going to NZNet becauase as non IT professionals we have no idea what we are doing out of the way? This discussion has turned into a Professional versus non professional thread, where the non professionals are seen as moaners who just wanted a cheap deal and now rightly so get punished for that. i hope that I made clear that reality is different. NZNet prices are average, as I have said a number of times, and for most of us here not the reason to go with them.
i dont want cheep stuff. i just want my phone back on! its not reconizing the dns number and its been off since monday when the first incident happened. you may be happy with them but i am not.

69 posts

Master Geek


  Reply # 536025 21-Oct-2011 10:51
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First time we hear from NZNet, 9.58 am today:

Dear Client,


We have had a major outage from Tuesday evening 18th Oct until Friday 21st Oct
which resulted in many connections failing and a failure of VOIP calls
also. Many of you may have tried to call us but as our own phones are
all VOIP based we were also unable to recieve or respond to calls so
do apologise that we were not able to reply.

We have DSL working & some voip, and email is going from Thursday evening
Some clients on DSL may need to restart their modem/routers (power off for 20 seconds),
in a few cases it may be necessary to hard code our DNS servers IP (180.189.208.8 or 66.246.76.21)
into your router although this generally shouldn't be required.

Wireless is expected to be up in Albany area today and VOIP is still being worked on.
We have recieved a huge volume of email enquiries which we can't effectively
respond to on an individual basis hence this general update.

All our staff are working 100% on this situation still and we will update you
when things are sufficiently sorted out that time allows.

We sincerely apologise to all affected clients for this outage.


Regards

Stephen Andrews & Staff

NZNET Internet Services Ltd


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