Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | ... | 24


99 posts

Master Geek


  Reply # 536028 21-Oct-2011 10:53
Send private message

i dont want cheep stuff. i just want my phone back on! its not reconizing the dns number and its been off since monday when the first incident happened. you may be happy with them but i am not.


I don't think any of us are happy with them per-se, iirc hotkiwi already changed company to Telecom.

The point is people are bashing NZNet as a company without any real facts and categorising NZNet customers as morons for choosing them in the first place, which is uncalled for and frankly childish behaviour.

65 posts

Master Geek


  Reply # 536030 21-Oct-2011 10:54
Send private message

bellyfrog:
i dont want cheep stuff. i just want my phone back on! its not reconizing the dns number and its been off since monday when the first incident happened. you may be happy with them but i am not.


I don't think any of us are happy with them per-se, iirc hotkiwi already changed company to Telecom.

The point is people are bashing NZNet as a company without any real facts and categorising NZNet customers as morons for choosing them in the first place, which is uncalled for and frankly childish behaviour.
im changing companys but it would take till next week. normally takes like 4 days or more for change over down here [christchurch]

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software

MLT

9 posts

Wannabe Geek


  Reply # 536033 21-Oct-2011 10:59
Send private message

Word is that NZnet have had a stream of upset customers visiting them over the past day to see what's going on. I have heard from one of those unhappy customers that they suspect NZnet is in trouble.

Has anyone heard anything to the contrary?

Disclosure: I work for CallPlus and we have had several calls this morning from NZnet customers wanting to change providers.

Let me know if I can be of further help.   

1943 posts

Uber Geek
+1 received by user: 720

Trusted

  Reply # 536034 21-Oct-2011 11:00
Send private message

MLT: Has anyone heard anything to the contrary? 


This techday article might interest you.



99 posts

Master Geek


  Reply # 536039 21-Oct-2011 11:05
Send private message

I think it's quite clear NZNet are in trouble. But it's not like they are some flash in the pan, garbage ISP reseller. This is a compmany that has been around for over a decade, and I'm pretty confident they'll get their act together.

65 posts

Master Geek


  Reply # 536042 21-Oct-2011 11:08
Send private message

MLT: This techday article might interest you



Backs up what I have heard.

how can i call u without a phone working??? confused.

1943 posts

Uber Geek
+1 received by user: 720

Trusted

  Reply # 536043 21-Oct-2011 11:09
Send private message

bellyfrog:
The point is people are bashing NZNet as a company without any real facts and categorising NZNet customers as morons for choosing them in the first place, which is uncalled for and frankly childish behaviour.


Well I think the facts in this thread are pretty damning.  Maybe you disagree though?

I'm not trying to suggest anyone's a moron.  I'm probably appearing to be quite elitist, though, which I should apologise for.  I'm not going to be all high-and-mighty. 

I have not suggested (at least, I don't think I have) that when they work they don't work great. I'm sure they do.

It's just personally, I can't understand how people can look at a company like NZNET's website, read some of their past history, see their discounted prices (or, large bandwidth limits for equivalent prices) and then see what's just happened and still believe that they're a good, solid, reputable company.

That's been the only point I've been trying to make.  If I appear to be mocking you for your ISP choice then I apologise.  I wholeheartly agree that "My ISP is better than YOUR ISP" is a childish and foolish discussion.

MLT

9 posts

Wannabe Geek


  Reply # 536046 21-Oct-2011 11:12
Send private message

Ummm, you could send me an email....

65 posts

Master Geek


  Reply # 536049 21-Oct-2011 11:18
Send private message

MLT: Ummm, you could send me an email....
why do i want to send you an email? i dont understand what you are asking to do.

1943 posts

Uber Geek
+1 received by user: 720

Trusted

  Reply # 536050 21-Oct-2011 11:19
Send private message

equilor:
MLT: Ummm, you could send me an email....
why do i want to send you an email? i dont understand what you are asking to do.


He's trying to sign you up to a different ISP :)

65 posts

Master Geek


  Reply # 536051 21-Oct-2011 11:20
Send private message

muppet:
equilor:
MLT: Ummm, you could send me an email....
why do i want to send you an email? i dont understand what you are asking to do.


He's trying to sign you up to a different ISP :)
ohh. no thanks im going with slingshot im on hold lol



99 posts

Master Geek


  Reply # 536054 21-Oct-2011 11:23
Send private message

muppet:
bellyfrog:
The point is people are bashing NZNet as a company without any real facts and categorising NZNet customers as morons for choosing them in the first place, which is uncalled for and frankly childish behaviour.


Well I think the facts in this thread are pretty damning.  Maybe you disagree though?

I'm not trying to suggest anyone's a moron.  I'm probably appearing to be quite elitist, though, which I should apologise for.  I'm not going to be all high-and-mighty. 

I have not suggested (at least, I don't think I have) that when they work they don't work great. I'm sure they do.

It's just personally, I can't understand how people can look at a company like NZNET's website, read some of their past history, see their discounted prices (or, large bandwidth limits for equivalent prices) and then see what's just happened and still believe that they're a good, solid, reputable company.

That's been the only point I've been trying to make.  If I appear to be mocking you for your ISP choice then I apologise.  I wholeheartly agree that "My ISP is better than YOUR ISP" is a childish and foolish discussion.


Fair enough but I disagree with some of those things.

First off their website, well quite frankly the websites of many ISPs in this country are poor. Yes NZNets is a weak effort but damn even Orcon's site is pretty bad. Slingshot/WorldNet are awful. Haven't really looked at any others but NZNet is not alone here.

As for their history, when this unlimited plan was first being publicised there was a 4-5 page thread on these very forums with people asking for opinions on NZNet and the majority of the feedback was positive. I did try to do my research beforehand and it seemed like a decent company. After being on Telecom/Slingshot/Worldnet I would rate NZNet the best of the ISP's I've used (even though by real company standards they are below average).

As for the events of the last few days clearly it's unacceptable. Not only the intermittent outages (which has only really been about 6-7 hours total if you were clued up on the DNS change) but their lack of communication has been ridiculous. The fact they couldn't have a simple answerphone message to tell people about the DNS change and the only way people would know about it was if they could call a mobile number that was only advertised in this thread, or by visiting their frequently down website from another internet source.

I would not say NZNet are solid or reputable right now based on the performance of the last few days but all these assumptions that they are going to steal our money and run are a bit far-fetched if you ask me.

MLT

9 posts

Wannabe Geek


Reply # 536057 21-Oct-2011 11:25
Send private message

equilor:
muppet:
equilor:
MLT: Ummm, you could send me an email....
why do i want to send you an email? i dont understand what you are asking to do.


He's trying to sign you up to a different ISP :)
ohh. no thanks im going with slingshot im on hold lol



 hehe that's ok, Slingshot are part of CallPlus so all good
   

1943 posts

Uber Geek
+1 received by user: 720

Trusted

  Reply # 536059 21-Oct-2011 11:26
Send private message

bellyfrog:
I would not say NZNet are solid or reputable right now based on the performance of the last few days but all these assumptions that they are going to steal our money and run are a bit far-fetched if you ask me.


Yes, totally agree. I haven't suggested they're going to, but I realise others have.  Which is a fine line between opinion and slander I suspect!

I don't think there's anything more I can add to this thread (you could argue I haven't added anything) so I'll shut up now.

65 posts

Master Geek


  Reply # 536061 21-Oct-2011 11:30
Send private message

MLT:
equilor:
muppet:
equilor:
MLT: Ummm, you could send me an email....
why do i want to send you an email? i dont understand what you are asking to do.


He's trying to sign you up to a different ISP :)
ohh. no thanks im going with slingshot im on hold lol



 hehe that's ok, Slingshot are part of CallPlus so all good oh. 
   
. been on hold 20 mins. they must be super busy. i tried signing up online but its tricky with my address.. - using my cell phone - :P glad its not costing me!! 30 mins wait. they must be so busy

1 | ... | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | ... | 24
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41


Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.