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21 posts

Geek


  Reply # 543640 10-Nov-2011 13:28
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This is the most incompetence company I have ever had the miss fortune to deal with

3 weeks without a reliable phone and when I asked for my account information as I’m leaving for another provider they gave me the wrong information 3 times.

Now I have to go to telecom and have a new connection set up and start again from scratch.

It looks like I will have to sue them as all my sign writing and listings will have the wrong number on them

Let’s hope telecom can give me my old number but there is no guarantee 

3888 posts

Uber Geek
+1 received by user: 163


  Reply # 543643 10-Nov-2011 13:31
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chrisbaby: This is the most incompetence company I have ever had the miss fortune to deal with

3 weeks without a reliable phone and when I asked for my account information as I’m leaving for another provider they gave me the wrong information 3 times.

Now I have to go to telecom and have a new connection set up and start again from scratch.

It looks like I will have to sue them as all my sign writing and listings will have the wrong number on them

Let’s hope telecom can give me my old number but there is no guarantee 


How does number porting actually work?

I understand a reasonable amount about how the dns system works and how ip addressing works.  But how do phone numbers actually work?






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


3396 posts

Uber Geek
+1 received by user: 398

Trusted

  Reply # 543662 10-Nov-2011 13:55
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chrisbaby: This is the most incompetence company I have ever had the miss fortune to deal with

3 weeks without a reliable phone and when I asked for my account information as I’m leaving for another provider they gave me the wrong information 3 times.

Now I have to go to telecom and have a new connection set up and start again from scratch.

It looks like I will have to sue them as all my sign writing and listings will have the wrong number on them

Let’s hope telecom can give me my old number but there is no guarantee 


Lol I don't think you'll get far trying to sue them. Just setup with another provider for a number port, send them a copy of your past NZNet bills and they should be able to sort the rest of the process out for you. 





84 posts

Master Geek


Reply # 543663 10-Nov-2011 13:57
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Yes I have moved from NZNET also an never been happier as I now have super fast prod band thats working and all my VOIP Lines are up working. Ya Cool

21 posts

Geek


  Reply # 544065 11-Nov-2011 02:53
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It appears that when I moved to nznet they took position of my phone number therefore unless they release it I have to stay with them or take the risk of losing the number all together

I tried to move to slingshot but as nznet will not or cannot supply the account number sling shot cannot connect me. Sling shot suggested that the only way out of this is to reconnect with telecom and then switch over to them latter.

Telecom is having a hard time trying to get the number and it looks like I may lose it all together.

That means unless I can somehow obtain my old number and redirect it to my new number all my advertising will be worthless and also I will have to reprint all my signs and stationery.

Let alone the cost of contacting all my previous customers.

Thanks NZNET 

13 posts

Geek


  Reply # 544079 11-Nov-2011 07:12
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Chrisbaby you are not the only one with many issues about nznet if you wanted to take it to National TV (Target, Fairgo) I would be one of your supporters like many others would be.

65 posts

Master Geek


  Reply # 544099 11-Nov-2011 07:47
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chrisbaby: It appears that when I moved to nznet they took position of my phone number therefore unless they release it I have to stay with them or take the risk of losing the number all together

I tried to move to slingshot but as nznet will not or cannot supply the account number sling shot cannot connect me. Sling shot suggested that the only way out of this is to reconnect with telecom and then switch over to them latter.

Telecom is having a hard time trying to get the number and it looks like I may lose it all together.

That means unless I can somehow obtain my old number and redirect it to my new number all my advertising will be worthless and also I will have to reprint all my signs and stationery.

Let alone the cost of contacting all my previous customers.

Thanks NZNET 
i hope you get compensation from them i had 14 days with no phone. they gave me compensation [no disconection fee and no last bill. i sent their phone back too other wise they were going to charge me 250$ just 2 keep their stupid phone.
but you will have many supporters if you do go to fair go or something as the other person said to you. its unfair that they put you through all this :( 

65 posts

Master Geek


  Reply # 544103 11-Nov-2011 07:50
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just off topic 11th of the 11th of the 11th hour of the 11 minute of the 11 second of 2011 is today
in a few 

hours! 

5 posts

Wannabe Geek


  Reply # 547791 21-Nov-2011 11:45
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Hey Guys - you may have heard, but NZnet has gone into liquidation - about time I hear you say..

http://www.business.govt.nz/companies/app/ui/pages/companies/683249

Be interesting to see if there is any repercussions for the directors past and present over the last 12 months who continued to run the company and continued to engage suppliers while insolvent – Those directors as per the companies records – Andrew Stephens and Rowan Johnston  ( a financial investment advisor of all things )

5 posts

Wannabe Geek


  Reply # 547885 21-Nov-2011 14:46
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NZNETCREDITOR: Hey Guys - you may have heard, but NZnet has gone into liquidation - about time I hear you say..

http://www.business.govt.nz/companies/app/ui/pages/companies/683249

Be interesting to see if there is any repercussions for the directors past and present over the last 12 months who continued to run the company and continued to engage suppliers while insolvent – Those directors as per the companies records – Andrew Stephens and Rowan Johnston  ( a financial investment advisor of all things )


Apologies, names were incorrect - Directors were, Stephen Andrews and Rowan Johnston ( Investment Advisor at Forsyth Bar )

6 posts

Wannabe Geek
Inactive user


  Reply # 547890 21-Nov-2011 15:01
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This was on pastie: http://pastie.org/2895709

--

NZNET - In Liquidation
NZNET INTERNET SERVICES LIMITED

Appointment of Liquidator
2011, Nov 17 16:16

Company number: 683249
Incorporation Date: 12 Jul 1995
Company Status: In Liquidation
Registered
from 12 Jul 1995 to 17 Nov 2011

Registered office address:
Unit C1/5 Douglas Alexander Parade, Rosedale, North Shore City 0632 , New Zealand

Pending address change on 25 Nov 2011 to 16 Piermark Drive, Albany, Auckland, 0632 , New Zealand
Address for service:
Unit C1/5 Douglas Alexander Parade, Rosedale, North Shore City 0632 , New Zealand

Pending address change on 25 Nov 2011 to 16 Piermark Drive, Albany, Auckland, 0632 , New Zealand

Appointment of Liquidator
First Name Damien
Surname GRANT
Organisation WATERSTONE INSOLVENCY
Address 16 Piermark Drive, Albany, Auckland, 0632

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