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Topic # 94694 16-Dec-2011 16:34
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Hey guys,

Since last night, the router has been acting strange (random disconnecting, unstable speeds), and at the same time all phones became very static-y.

Also, the phone line will randomly ring once every now and then. If I manage to pick up in time, the phone will just have a dial tone as if no one was calling. Although I have also had someone call my phone after the phone became very static-y and that kept on ringing until I decided to pick it up.

I have tried to isolate the phones in the house by disconnecting all the phones and the router, and leaving one phone only plugged in, but each of them still have static when I pick them up.

I'm on a small time ISP and they insist it is not a problem on their end. I don't know if their 'technicians' will be very helpful either.

Should I find someone in the phone book to have a look at my phone lines or what else could I try?

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  Reply # 558763 16-Dec-2011 17:27
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If you say you have unplugged all devices, including the router, and then plugged just one phone in and it has static then it sounds like a problem with the line itself.
Call your phone line provider, not your ISP, and log a fault with them.

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  Reply # 558782 16-Dec-2011 18:14
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One ring only is a wiring fault. Has been discussed on here before. Some where in your line there will be a high resistance short. So there is not enough resistance to cut off your audible line completely but when the line rings the voltage shoots up and the line shorts out. Main culprit for this is a corroded jack point. If you jackpoints look fine check for joints under your house and also check the joint in the etp (if you have one). Do you pay wiring maintenance? if yes, then just ring your telco and get them to send a tech as it wont cost you anything. If not then check all your internal wiring. MAKE SURE it is ok and then call your telco. if they find a fault in your house it will be a fault fee. Otherwise no cost to you.

A high resistance short can cause an imbalance on the line which is why your adsl is dropping out. ADSL can work on one wire and even through a dead short but an imbalanced line it just packs a sad.


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  Reply # 559626 19-Dec-2011 15:08
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Do you know which jackpoint is the first one closest to the external line from telecom?

Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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