Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6
379 posts

Ultimate Geek

Trusted

  # 574198 27-Jan-2012 18:13
Send private message

That's the beauty of a 30-day contract.





15146 posts

Uber Geek


  # 574210 27-Jan-2012 18:56
Send private message

DrCheese: That's the beauty of a 30-day contract.


Yes that is what I was concerned about with the deal. Normally isps have a 12 month contract, where the price is essentially fixed. Only having a 30 day contract means the ISP could put the price up in 30 days. Sure you can switch to another ISP, but that is a hassle. I would feel better if it was a 12 month contract.

 
 
 
 


500 posts

Ultimate Geek

Lifetime subscriber

  # 574293 28-Jan-2012 04:51
Send private message

Our cutover took place late yesterday afternoon.

The good: syncing at 10.347 up, 39.485 down.

The bad: it's not working. The modem can't authenticate, concentrator not reachable. HD say it's a Chorus issue. I'm hoping it is, because Chorus work on Saturday and HD do not.

HD have been courteous and helpful so far. I now have fingers crossed that I'm not about to go through one of those protracted blame shifting games between Chorus and my ISP.

And lesson I should have learned long ago, try to avoid doing this sort of thing on a Friday.

Drooling at the prospect of that upstream bandwidth though as I do a lot of media uploading for work.




Jonathan


70 posts

Master Geek

Trusted
PrimoWireless Ltd
Lifetime subscriber

  # 574352 28-Jan-2012 11:22
Send private message

have you made sure to do the vlan tagging and turn of hardware NAT if you have a draytek?

it wont auth without the VLAN ID of 10, etc




PrimoWireless - Connecting Taranaki
www.primowireless.co.nz


500 posts

Ultimate Geek

Lifetime subscriber

  # 574355 28-Jan-2012 11:29
Send private message

FiShYmAn: have you made sure to do the vlan tagging and turn of hardware NAT if you have a draytek?

it wont auth without the VLAN ID of 10, etc


thank you, yes. Chorus has fixed the issue. Despite the high sync rate, only getting about 600 K per second on an iOS download, something I would be getting at around 2 megs per second with Telecom. Perhaps it's resolvable but so far it's actually a speed downgrade, at least for downstream. we used to sync at 1.8 down, and get every bit of that speed most of the time.




Jonathan


431 posts

Ultimate Geek

Trusted

  # 574363 28-Jan-2012 12:06
Send private message

Remember to change your MTU to 1492 too. Hosting Direct recommend 1452 on their website, but that may be a typo.






500 posts

Ultimate Geek

Lifetime subscriber

  # 574395 28-Jan-2012 13:35
Send private message

rhysb: Remember to change your MTU to 1492 too. Hosting Direct recommend 1452 on their website, but that may be a typo.


Thanks, I'm using the Thompson Gateway, and I don't believe MTU can be adjusted.

There is one setting I've not seen before, "real time guarantee". It's defaulting to none, I don't know what the affect is, if any, of changing it.




Jonathan


 
 
 
 


3102 posts

Uber Geek

Trusted
Subscriber

  # 575085 30-Jan-2012 20:59
Send private message

Their T & C's are a bit of a have: http://www.hd.net.nz/terms-a-conditions.html

First problem, the T&Cs say you get unlimited bandwidth. I realise this is for their hosting services, but that sort of mistake could cost them dearly (you can't charge me for downloading 4TB! It's in the terms!)

Second problem, the billing period starts when you fill in the form, not when you actually get service provisioned.

Third problem, they charge $255 per technician visit, and they don't appear to distinguish between issues on the supplier side and issues on the customer side.

And fourth problem, they only have to give you 14 days notice of pricing changes, but you have to give them 30 days notice of cancellation.

1371 posts

Uber Geek


  # 575111 30-Jan-2012 22:14
Send private message

Kyanar: Their T & C's are a bit of a have: http://www.hd.net.nz/terms-a-conditions.html

First problem, the T&Cs say you get unlimited bandwidth. I realise this is for their hosting services, but that sort of mistake could cost them dearly (you can't charge me for downloading 4TB! It's in the terms!)

Second problem, the billing period starts when you fill in the form, not when you actually get service provisioned.

Third problem, they charge $255 per technician visit, and they don't appear to distinguish between issues on the supplier side and issues on the customer side.

And fourth problem, they only have to give you 14 days notice of pricing changes, but you have to give them 30 days notice of cancellation.


They may not have updated the T&C yet as since Xmas they have had unlimited data on all their plans. 

431 posts

Ultimate Geek

Trusted

  # 576206 2-Feb-2012 10:04
Send private message

Signed up with this deal on the 22/1 and was up and running on the 27/1. Had an issue with speed initially and support was good.

I'm using a Draytek Vigor 2750 bridged to a FortiWiFi 60C and performance is excellent. Sync is 40Mbps and 10Mbps up.


Very pleased.







4123 posts

Uber Geek
Inactive user


  # 576209 2-Feb-2012 10:05
Send private message

rhysb: Signed up with this deal on the 22/1 and was up and running on the 27/1. Had an issue with speed initially and support was good.

I'm using a Draytek Vigor 2750 bridged to a FortiWiFi 60C and performance is excellent. Sync is 40Mbps and 10Mbps up.


Very pleased.



Can you post your Draytek settings (minus your username etc of course) 

500 posts

Ultimate Geek

Lifetime subscriber

  # 576251 2-Feb-2012 11:51
Send private message

rhysb: Signed up with this deal on the 22/1 and was up and running on the 27/1. Had an issue with speed initially and support was good.

I'm using a Draytek Vigor 2750 bridged to a FortiWiFi 60C?and performance is excellent. Sync is 40Mbps and 10Mbps up.


Very pleased.



Overall, I am too. Although the usage meter is broken. Were changes made on the router side, or their side, to improve performance?




Jonathan


431 posts

Ultimate Geek

Trusted

  # 576252 2-Feb-2012 11:54
Send private message

The Draytek is bridged, so the only thing you need to change on it is the Operating Mode under VDSL Setup.

Forgot to say, you'll also need to turn Hardware NAT off on the Draytek too. 






431 posts

Ultimate Geek

Trusted

  # 576258 2-Feb-2012 12:02
Send private message

jmosen: Overall, I am too. Although the usage meter is broken. Were changes made on the router side, or their side, to improve performance?


It was actually an issue at my end that didn't show up with ADSL2+, but did with VDSL2. Who'd guess that rouge AP detection would limit throughput.

At 39c/GB overage, I'm not too worried about keeping an eye on the usage meter.






4123 posts

Uber Geek
Inactive user


  # 581396 14-Feb-2012 15:34
Send private message

We were supposed to cut over last Tuesday but apparently some issue with Chorus and ASID.

Still waiting.

While I get answers after a while HD are not proactive in letting me know whats happening. Maybe Chorus are keeping them in the dark, who knows.

1 | 2 | 3 | 4 | 5 | 6
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.