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  Reply # 573261 25-Jan-2012 19:23
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Un-metered is a great choice for a flat where you don't want to worry about tracking who used what. However if you are a gamer I would look setting up QoS (eg: TomatoUSB, DD-WRT, Gargoyle Router or pfsense) to ensure gaming and general web usage has priority over torrents/downloads etc.

The general feeling about Slingshot is that their un-metered plan is performing quite well currently, they have had a spotty track record but do have extensive caching.  They do active traffic management though so don't expect downloads to be line rate in peak time. General web and gaming should be fine.

Compass's un-metered plan is relatively new and doesn't have a proven track record, might be worth a go but I simply haven't seen anyone post about performance on it... so it's a bit unknown.

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  Reply # 573262 25-Jan-2012 19:32
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Ragnor: Un-metered is a great choice for a flat where you don't want to worry about tracking who used what. However if you are a gamer I would look setting up QoS (eg: TomatoUSB, DD-WRT, Gargoyle Router or pfsense) to ensure gaming and general web usage has priority over torrents/downloads etc.

The general feeling about Slingshot is that their un-metered plan is performing quite well currently, they have had a spotty track record but do have extensive caching.  They do active traffic management though so don't expect downloads to be line rate in peak time. General web and gaming should be fine.

Compass's un-metered plan is relatively new and doesn't have a proven track record, might be worth a go but I simply haven't seen anyone post about performance on it... so it's a bit unknown.

Hi, do you know where I can get some basic guide to seting up QOS, I don't want something complex, just want  a set so Browsing and VOIP is always given preference over anything else, just got my hands on a Gargoyle router but unable to figure out how to start with QOS.

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  Reply # 575229 31-Jan-2012 11:43
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Hi i am a customer  with compass mammoth ,  After the first month it was great , after that it turned to poo , i get massive disconnections everyday , limited speed , artificial caps and THEE WORST CUSTOMER SERVICE.

i have to resolve to communicating to compass management through unconventional  means in order to get a response ,  


I would say that compass is one of the worst ISP's i have ever dealt with , even  ISP's in third world countries are more efficient to deal with .



Go with slingshot !

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  Reply # 575238 31-Jan-2012 11:52
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seretonin: Hi i am a customer  with compass mammoth ,  After the first month it was great , after that it turned to poo , i get massive disconnections everyday , limited speed , artificial caps and THEE WORST CUSTOMER SERVICE.

i have to resolve to communicating to compass management through unconventional  means in order to get a response ,  


I would say that compass is one of the worst ISP's i have ever dealt with , even  ISP's in third world countries are more efficient to deal with .



Go with slingshot !


Lovely first post...
Did you register on geekzone just to have a whinge?

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  Reply # 575249 31-Jan-2012 12:01
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No i posted to inform the people that were asking questions in this thread regarding what the compass Mammoth service was like .

Do you have anything relevant to add to this thread ? or are you just being nonconstructive whinger and hypocrite , by whinging about my whinge ?



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  Reply # 575261 31-Jan-2012 12:14
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okay I am guessing that a few of you work for said ISPs... and because of that I think this thread is about as informative as tits on a bull.

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  Reply # 575264 31-Jan-2012 12:17
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All i know pat , is compass is crap and wished i never signed up , not a slingshot fan boi either , just suggested that as its the only other unlimited alternative (I think).

 

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  Reply # 575291 31-Jan-2012 13:15
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patdude123: okay I am guessing that a few of you work for said ISPs... and because of that I think this thread is about as informative as tits on a bull.


The thing is there isn't one ISP which is head and shoulders above the rest. It all depends on a bunch of variables, in my opinion the biggest whether you can get the TelstraClear cable service or not. 

I'm a TelstraClear customer (I don't work for them) and if you are in Wellington I would recommend the cable service if you can get it. It is fast and it works. It isn't the cheapest and it isn't 'unlimited' but you get what you pay for. 

Also keep in mind not everybody on the board lives in Wellington, therefore a lot of people won't have experience of it so they are not making an accurate comparison. You will find people whining about TC customer service and of course the free T-Box they got, you won't find many whining about the actual cable service. 

Keeping the bill straight may be a hassle but life isn't perfect.  




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  Reply # 575297 31-Jan-2012 13:29
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patdude123: okay I am guessing that a few of you work for said ISPs... and because of that I think this thread is about as informative as tits on a bull.


You are incorrect in your guess.  




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  Reply # 575490 31-Jan-2012 18:26
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seretonin: Hi i am a customer  with compass mammoth ,  After the first month it was great , after that it turned to poo , i get massive disconnections everyday , limited speed , artificial caps and THEE WORST CUSTOMER SERVICE.

i have to resolve to communicating to compass management through unconventional  means in order to get a response ,  


I would say that compass is one of the worst ISP's i have ever dealt with , even  ISP's in third world countries are more efficient to deal with .



Go with slingshot !



Thank you for this info.



We havent had any word on the Compass Plan as of yet.

Dont listen to the trolls, new info is welcome.






BraaiGuy Lovely first post... Did you register on geekzone just to have a whinge?


He is giving info on the mamoth plan. I have not seen anyone else post a review of the service / performance of the plan yet.

So the user is only allowed to post a positive comment then is it ?........ and if not, you just call them a whinge ?        




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  Reply # 575666 1-Feb-2012 08:56
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seretonin: No i posted to inform the people that were asking questions in this thread regarding what the compass Mammoth service was like .

Do you have anything relevant to add to this thread ? or are you just being nonconstructive whinger and hypocrite , by whinging about my whinge ?


 Did you even bother to read the first page of this thread? If you did you would have noticed that I have added some hopefully relevant info. Proof them maybe that you are indeed just a whinger?

 
BraaiGuy:
patdude123: Good point - I am looking at around $70 per month. I have heard bad things about slingshot so are keen to look at others first...
 I use Snap Naked DSL. The basic $60 option will give you 10BG per month.

 For $2 extra per month you get the "all you can eat" google/youtube addon.

 http://www.snap.net.nz/home/package/naked

 I have been using Snap for about 2years now and they have always provided excellent service


 
NZCrusader:

BraaiGuy Lovely first post... Did you register on geekzone just to have a whinge?


He is giving info on the mamoth plan. I have not seen anyone else post a review of the service / performance of the plan yet.

So the user is only allowed to post a positive comment then is it ?........ and if not, you just call them a whinge ?        


 OK lets give this new poster the benefit of the doubt then. Serotonin please name those third world ISP’s that give better service?

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  Reply # 575987 1-Feb-2012 17:02
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BraaiGuy Did you even bother to read the first page of this thread? If you did you would have noticed that I have added some hopefully relevant info. Proof them maybe that you are indeed just a whinger?


Indeed i did , did you ? I also manage to read the thread title ? the part where it says unlimited Broadband? I have no idea why you're trying to rep a Snap plan for  $60 dollars with 10 gigs ? its clear that you missed the bus on that one. Great you added something useful on page 1 , but its you're second comment and you're novice attempt to trolling/failing , that me and others deemed nonconstructive.

I imagine its pretty hard to envision if you aren't a customer of compass , but if you have a problem , then you have to ring them up , and then a customer Representative will ring you back from india the next day if youre lucky  usually , or if you have a problem on a thursday/Friday expect to be rung back on the monday.

From my personal Experience dealing with Telecom Fiji and Vodafone Fiji , at least the tech support you get is on the same day , not from a office in India a couple of days later.

I dont need a benefit of the doubt or to justifie myself to you or anyone else , i hope that the information of my experiences will deter people from making the same mistake i did when choosing a ISP.




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  Reply # 576354 2-Feb-2012 16:30
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patdude123: Has anyone used the compass unlimited offering?


A friend of mine looked at Compass plan - one thing that you need to know about - you do not get a real world ip address - from their T&C

"Applications or services that require a real world IP address will not be supported on Compass unlimited data plans."



https://www.compass.net.nz/index.php?option=com_wrapper&view=wrapper&Itemid=181

and when he ask about game that he "hosts" to play - 1 week later the helpdesk replied with

"Under the Mammoth plan you will not be able to act as a host due to the limit imposed for real world IP. This includes any services that require hosting functionality such as remote desktop, FTP, IIS and gaming software that function as a host server.

You will still be able to connect to other hosts but won't be able to act as a host yourself."


if you planning to do this or use services like 2talk for your voip phone, this plan not for you.

I also have to agree that compass customer service is very bad from my experience with compass wireless



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  Reply # 576393 2-Feb-2012 18:08
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so what about compasses performance?

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  Reply # 576427 2-Feb-2012 19:27
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patdude123: so what about compasses performance?


for the Mammoth plan I can not help you - the no real world ip address ment it was a no go for him - he ended up going with a large cap with another isp and finger cross that the flatmates can keep in it.

Compass wireless - when it was going, we alway had full speed that our plan said for speed, no evening slow down etc, but when ever there was an issue, the voip was down and had to call on cell phone, and 0800 number did not accecpt cell phone, so was on my mins with normal 1 - 2 hour queue to get a person( no joke - i would check the call timer on my cell phone), who was more a call logger then a helpdesk person with no idea on what the issue is or when it will be fixed, or when someone that does know will let us know - most of the time you knew it was fix because you had internet back - i think they have just changed it so cell phones can dial the 0800 number now, and got a new customer service manager to fix these issue, but I have just change ISP, but not seen much improvement the last 2 month tring to sort the closing of the account down - lots of phoning on my part (with 5 - 10 min queue because there was no issues making 1+ hours) to get info on what happening - which reminds me - new month, need to chase them again.

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