Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




55 posts

Master Geek
+1 received by user: 4


Topic # 179190 30-Aug-2015 20:59
Send private message

So I've had an Intel NUC (DC3217IYE) for around 3 years and it has run, as far as I can remember, without any issue what so ever. I purchased it pre-built from Playtech with Windows 7 installed and an extra 4GB of RAM. It has a 40GB SSD (can't remember if this is standard or an added extra?).
It's plugged into my lounge TV and is generally on 24/7 (obviously in Sleep when not in use).

As soon as some of these early model Intel NUCs were out, people complained of overheating issues, but I've never experienced anything of the sort.

Recently I upgraded to Windows 10. The update process went fine and things were normal. Then a week or so after the upgrade I woke the NUC out of Sleep and noticed it was stuck trying to boot within the Intel Boot Agent but couldn't find anything to boot to. I hadn't really seen this before so just powered off the NUC and turned it back on. It went back to Windows fine.

A couple of weeks later I experience the same issue and now it almost always gets stuck in the Intel Boot Agent. After doing some Googling and as far as I can see this behaviour goes hand in hand with overheating. I can get to the BIOS and have seen the temperature well over 70C, however even when I start the NUC from cold, it's still going to the Boot Agent and not getting past it. Does this mean the SSD is stuffed? The BIOS still lists the SSD as the bootable device, however it can't find it when trying to boot.

Anyone experienced anything like this? Or could help me better diagnose the problem? Are there any other things I could be trying?

Create new topic
BDFL - Memuneh
58111 posts

Uber Geek
+1 received by user: 9641

Administrator
Trusted
Geekzone
Subscriber

  Reply # 1376615 30-Aug-2015 21:04
Send private message

You can't boot it at all now?

Have you tried running the Intel Driver Update utility since updating to Windows 10?





3506 posts

Uber Geek
+1 received by user: 1589

Subscriber

  Reply # 1376616 30-Aug-2015 21:05
Send private message

Is your SSD full?

The Windows 10 update leaves Windows 7 in a large backup file, in case you want to revert to Windows 7.




Sideface


 
 
 
 


BDFL - Memuneh
58111 posts

Uber Geek
+1 received by user: 9641

Administrator
Trusted
Geekzone
Subscriber

  Reply # 1376617 30-Aug-2015 21:06
Send private message

As above... Once you boot and if you don't want to revert to Windows 7 open Properties for the drive, click Disk Cleanup - then select the button to clear system files and go from there.






55 posts

Master Geek
+1 received by user: 4


  Reply # 1376622 30-Aug-2015 21:19
Send private message

Thanks guys. Good points that I hadn't really considered.

I did manage to boot to Windows yesterday, but when I came back to it a couple of hours later, it had frozen, restarted itself and was stuck in the Boot Agent.

I haven't tried it today but will give it a go tomorrow if I have time. Will also check out the Intel Driver Update utility.

Thanks.

2716 posts

Uber Geek
+1 received by user: 198


  Reply # 1376646 30-Aug-2015 21:45
Send private message

We have had a few of the first release NUCs lose the SSD.
From memory updating to the lastest BIOS stopped the problem from happening.







55 posts

Master Geek
+1 received by user: 4


  Reply # 1378064 2-Sep-2015 09:36
One person supports this post
Send private message

So a couple of days ago I managed to get the NUC back into Windows after a few tries.

The hard drive wasn't full by any means, but I did delete the Windows 7 backup file. This freed up over 26GB. I ran the Intel driver update utility but that said everything was up to date.

So I don't know if there was something in that Windows 7 backup file, but the NUC has been back up running fine since then :) Haven't had any resets or issues waking it up from Sleep, everything seems to be running as normal.

Thanks for your help guys.

1629 posts

Uber Geek
+1 received by user: 127


  Reply # 1378173 2-Sep-2015 12:19
Send private message

I get this from time to time with my i5-4250 NUC
Thankfully I have always been able to get straight back into Windows the next time after pulling the power to the system for 10 seconds

1305 posts

Uber Geek
+1 received by user: 410

Subscriber

  Reply # 1378283 2-Sep-2015 14:26
Send private message

My i5 turns down the cores daily and video drivers crash every couple of weeks which takes out my weather station website upload. (which along with pled client and a bit of vpning to Netflix USA is all I use it for)

Got 1000's of error messages in event viewer...over last 16 months

Will try updating firmware and if that doesn't work try w10 install.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Behind Spark’s slow-burn 4.5G plan
Posted 26-Jun-2017 16:23


Red Hat unveils production-ready open source hyperconverged infrastructure
Posted 23-Jun-2017 22:10


Whatever ailed Vodafone broadband … seems to be fixed
Posted 23-Jun-2017 14:10


VMware NSX Meets Stringent Government Security Standards with Common Criteria Certification
Posted 22-Jun-2017 19:05


Brother launches next-generation colour laser printers and all-in- ones for business
Posted 22-Jun-2017 18:56


Intel and IOC announce partnership
Posted 22-Jun-2017 18:50


Samsung Galaxy Tab S3: Best Android tablet
Posted 21-Jun-2017 12:05


Wellington-based company helping secure Microsoft browsers
Posted 20-Jun-2017 20:51


Endace delivers high performance with new 1/10/40 Gbps packet capture card
Posted 20-Jun-2017 20:50


You can now integrate SMX security into Microsoft Office 365, Google and other cloud email platforms
Posted 20-Jun-2017 20:47


Ravensdown launches new decision-making tool HawkEye
Posted 19-Jun-2017 15:38


Spark planning to take on direct management of all consumer stores
Posted 19-Jun-2017 10:03


Qrious acquires Ubiquity
Posted 14-Jun-2017 12:21


Spark New Zealand prepares for 5G with Nokia
Posted 14-Jun-2017 12:16


The future-proof 10.5-inch iPad Pro
Posted 13-Jun-2017 18:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.