I want to RMA my GTX 970 due to one of the fans making a loud flutter. The card is about 17 months old. It's my understanding that EVGA replace with a re certified product, I'm concerned about what the origin of the replacement might be. If the replacement card happened to have more usage on the parts then I don't feel that would reflect the current value of my card. I've expressed my concern with EVGA and their reply regarding a re certified product is that "it could mean that the product was an open-box item that was returned, damaged packaging. It could also have minor scratches."
Am I within my rights to know exactly what the origin of my replacement will be?