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# 208679 22-Feb-2017 10:50
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We have a PDF few form files that we use at work.


They are created in adobe livecycle and this creates a fillable PDF form.


A user can download the file and fill out text fields - click checkboxes etc and mail the file back.


Works nicely until Mac users get hold of it and dont open it specifically with the adobe PDF reader (even though we always mention this at the top of each form).


Macs will open PDFs by default using the native Quartz PDF viewer (I think its also called preview) that I gather is part of the OSX operating system.


Unfortunately it lets them fill the form in and save/send it back so they think they have done a great job.


The problem being that it actually mangles all the PDF functionality for Windows users from that point on and the forms cannot be looked at/printed properly.


I dont think there is a simple answer to this, so:



  1. Has anyone had this issue and come up with a solution (google searches indicate there isnt one)
  2. Anyone know of a good cross paltform alternative to PDF forms (word forms are not great and not keen on web forms)


I am clutching at straws here - any advice appreciated.







Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

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  # 1724321 22-Feb-2017 11:16
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Web forms is probably the best solution. There are plenty of form providers, or Wordpress plus a plugin.

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  # 1724325 22-Feb-2017 11:25
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Does depend on the workflow you're putting around it too, i.e. what happens with the form when it is filled out, where does it need to go after?
I've just been playing with Rightsignature (I think that is the Citrix product) which looks good if you need a signature on a document.


Typeform is incredibly nice on mobile devices, Wufoo is good


But really something web based is the only way I can think of doing cross platform without requiring third party software


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  # 1724330 22-Feb-2017 11:31
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The good part about using a PDF fillable form (when users use adobe reader that is) is that they fill the file - email it to whoever it goes to - that person can add to the form and mail it on if required - so you can have an email with an attached document - sort of a trail.


Webforms are good for things like course applications etc - we do use a couple, but not so good as something that follows an email 'chain' - Hope this sort makes sense where I am coming from.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

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