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713 posts

Ultimate Geek
+1 received by user: 30


Topic # 228855 25-Jan-2018 16:30
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Does anyone have, or know where I can get, a win 10 (64 bit) driver for this printer?

 

The HP Website doesn't work and calls to 0800 441 147 get nowhere. Calls to 0800 449 553

 

eventually tell you to call the first number.

 

Thanks... HP used to be quite good   ... years ago.

 

 

 

 


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1788 posts

Uber Geek
+1 received by user: 126


  Reply # 1946808 25-Jan-2018 17:59
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I went through this for a colleague recently .... discovered that HP support for older printers and scanners on Win 10 is nil.  They recommend, and we overcame problem this way, is to use third-party software and drivers, but I cannot recall which we used.

 

Ended up buying a new printer/scanner within a few weeks anyway.


186 posts

Master Geek
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  Reply # 1946812 25-Jan-2018 18:03
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try SDI it may have a driver for it, i use this all the time and it seems to fix alot of issues and its also free

 

 

 

https://sdi-tool.org/




713 posts

Ultimate Geek
+1 received by user: 30


  Reply # 1946834 25-Jan-2018 20:04
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I may be wrong  but I'm kindof dubious about sites like SDI. Where you have to download/install something that does who-knows-what.

 

Although if recommended here..

 

 But first my wife's comp also runs Win 10 and *she" can use the printer perfectly!  (It's connected to a older comp running XP and shared on the LAN)

 

I even installed it at the time - using the Win 10 Add printer wizard, but it would never work on my one. 

 

Would it be possible to find/copy her printer driver to my machine?


3204 posts

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  Reply # 1946912 25-Jan-2018 22:58
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ADKM:

 

 But first my wife's comp also runs Win 10 and *she" can use the printer perfectly!  (It's connected to a older comp running XP and shared on the LAN)

 

 

Good chance her install is a 32bit version of Windows, and yours is 64bit, would explain that perfectly.

 

You'll probably find HP's Universal Print Driver works to get it running on your machine,





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