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927 posts

Ultimate Geek
+1 received by user: 203


  Reply # 1952381 6-Feb-2018 12:38
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1 - No VPN software


2 - Latest version of firefox - 58.01


3 - No malware  malwarebytes, rootkit checker, etc all clear.


4 - I do have a Fritzbox runnig at present which seems to cache or mess up DNS occasionally but having never been to that site before where would I get a cached version of the certificate from?


5 - no other sites present the same issue.


6 - Am with bigpipe - seeing a lot of site time outs on and off - they claim no issues but we are seeing a lot of tracerts to ,, etc timing out or dying.


7 - verification of sites show we are getting the same cert SHA finger print as they are - showing no man in the middle attack is present , unless both GRC and myself have the same attacker ( not likely)


8 - Why would we get the same cert as previous posters unless it was presented from the site?




Checks done both with nad without Eset running.


The issues with eset certs are often when the browser hasn't picked up the cert install when the antivirus is installed. Once the intermediate certs are installed all is generally well - but eset doesn't MITM https sites - unless they have figured out how to spoof the SHA finger print which is theoretically improbable with todays processing power.


Today the certificate has been corrected - however the logon process is still awful - Clicking on the drop down box causes the options to slide away - causing you to try to log in over nad over and over and over and over ... you get the idea.








927 posts

Ultimate Geek
+1 received by user: 203


  Reply # 1952383 6-Feb-2018 12:49
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yitz: Yeah you might want to rule out ESET, by disabling in its preferences 'add root certificate to browsers'. Also don't see any pop up log in windows.




Here's the pop up / pop over windows and the issues - step by step.


Step 1 - Click Logon


Click to see full size




Step 2 - Go to the drop down box called select your card ( if you can without the pp over disappearing as your mouse moves)


Click to see full size




Step 3 - Try to select Gem visa - the box disappears and sends you back to step 1 - I got around it using keyboards keys  / arrow keys.




Click to see full size




My wife doesn't swear much - but boy she was peeved yesterday .



2283 posts

Uber Geek
+1 received by user: 811


  Reply # 1954806 10-Feb-2018 13:56
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Will do some more testing later, But using chrome on Android, I had to click the first login box twice to get the select your card box to appear.

I know someone who works for GEM finance (they don't work in their IT department though). So if need be, I will see if I can get any bugs fixed.

And yes, I did get a valid certificate.

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