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xpd

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  Reply # 1964867 27-Feb-2018 07:59
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If a product is still under warranty, and theres nothing to indicate anything dodgy (the source of the item or the damage) , then charging for a repair/swap is not acceptable. They should just be able to look up the serial number etc and see if its covered or not.

 

TBH (and I could be completely wrong), but your tech guy sounds like bit of a rip off if hes over charging for postage, and claiming a supplier wants $$ for a warranty covered product before they've even got it. 

 

1101 is right however, if the tech isnt the original supplier, then it is his time and effort to chase it up, but he should be clear about this, not claim its for postage and EVGA fees. When I was working for myself, there was no way Id charge anyone anything until the work was completed and I had a full break down of fees etc.

 

 





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  Reply # 1965005 27-Feb-2018 11:51
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cybercrawler:

 

.Is that true that they charge if the card owner doesn’t have a receipt?

 

You'd need to ask them.
Some manufactures do, some dont.
Some warranties MIGHT be non-transferable
Some manufacturers go by the s/n , and dont ask for receipt (unless you dispute when out of warranty)

 

These are questions that no one here can answer.
We dont know what EVGA will do in this particular case . 
We dont know how the tech is involved in any of this & what he's up to or what contact he's had with EVGA over this.




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  Reply # 1966146 28-Feb-2018 21:39
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Just a quick update,so I picked this deal off Facebook market place.Evga gtx 1070 ftw for $400 bucks!!!Seller had originally RME’ed the card and I bought the replacement.Appers brand new.Now just waiting for my replacement to arrive.Probably will run it in SLI or just sell one off.Will update once I get my replacement.

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