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8 posts

Wannabe Geek

Topic # 25930 7-Sep-2008 09:59
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This is my niece's computer I am asking about so I don't have much info on it.
Every time she tries to start it, it will begin to load windows xp as normal but before it finishes, goes to sleep mode. It will restart with the same result each time.
About all I know is that it is a desktop, and I have had her try it with the keyboard disconnected.
Thanks and if there is information needed for a diagnosis, let me know and I will try to contact her.

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  Reply # 162746 7-Sep-2008 12:12
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Hmmm, sleep mode?  How does she know its sleep mode and not actually the computers turned it self off?

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Wannabe Geek

  Reply # 162748 7-Sep-2008 13:04
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She says it has a popup that reads something about entering sleep mode.

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  Reply # 162751 7-Sep-2008 13:23
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Try getting her to boot it into safe mode, if it functions correctly it would tend to point towards software (OS error), if it does the same, i would be thinking hardware..

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  Reply # 162805 7-Sep-2008 15:52
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Sure its not a monitor message box saying entering sleep mode? thats what two of my LCD's do when they loose video input.

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