concordnz: So what you did was......
1) Force the connector in around the wrong way - causing the blanking plug to bend the pin.
2) When you realized this you then turned the connector around - and used brute force to force the connector in, further bending the pin.
(This is all physical damage caused by you - & no fault either of the manufacturer or the reseller.)
You have apsolutely no recourse under the CGA.
You then rejected the resellers perfectly reasonable offer to help rectify your issue (which you caused)
& you proceeded to attempt a further ham fisted 'repair' - snapping the pin off completely!
And you now try to blame somebody/anybody else.
As someone pointed out, if you can't take personal responsibility - you shouldn't be doing component builds. You should be buying pre-built PC's.
I bet you didn't use antistatic protection during the build -
& I bet you handled the RAM incorrectly too.....& if this gives trouble, you will blame the supplier too.
Case closed, this poster solved the whole thing based on assumption.
And anti static protection like those friendship wrist bands? lol from my very first build and the countless after i have never used one nor plan to.