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Sorry to hear that. Sometimes it just happens. Did they describe the actual fault?
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All sounds a bit dodgy, Mobos either work or don't and I've have fixed over a dozen boards with strange behavior just like yours, the fact you got it working sometimes I wouldn't give up.
There are other ways around and this could indicates the bios may need reloading or reset Bios to defaults. What is the exact model of the motherboard - printed on the board.
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