i have been working with the unit 305df for a week and called the contact centre number times.

The problem are:

1. the machine is not sending the fax to other fax machine.

2. the machine is not physical receiving the fax from others. although the panel shown receiving then after a while it would say "xxx is not answering", and the other machine if would hear the busy tone as soon as the docuprint switch to receiving.

Tried other fax on the same phone line it works well but not the Xerox machine.


any one could help on this one.