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WinPhne: Yeah, mine does the exact same thing, heats up when charging and when on a call for more than 15-20mins. It cools down completely with a reset. May have to try a replacement from Telecom..
Bill Bennett www.billbennett.co.nz @billbennettnz
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Bill Bennett www.billbennett.co.nz @billbennettnz
Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSync | Backblaze backup
Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSync | Backblaze backup
Thank you for writing Nokia Careline.
We appreciate the opportunity to be of assistance.
As you have mentioned on your previous email, you just had your Nokia Lumia 920 for less than a week. In this regard, if you would like to have your phone exchange, we recommend addressing your concern to the device's point of purchase and enquire about their terms and conditions for a newly purchased device.
In addition, please be advised that we have a fix available which requires replacement of the vibra motor with an alternative spare part.
If you wish to proceed with the fix, you need to send your device to our repair facility. Please note that you will need to bring the proof of purchase for warranty verification.
If you wish to have your handset sent for an assessment, please use and enquire about Nokia Care Direct. This service allows you to pre-book in your handset online.
Here is how to send the phone for assessment using Nokia Care Direct:
1. Visit www.nokia.co.nz/caredirect
2. Click on "Nokia Care Direct Online"
3. Fill out the form and you will receive an acknowledgement form and a directions form on how to send it for assessment
4. Please print out the forms and bring it to any New Zealand Post Outlet. Please note that Nokia will shoulder the postage back and forth. However, you need to purchase a special approved packaging for approximately $3.20 before sending the handset.
Please feel free to write back to us if you need assistance with Nokia products and services. You may also contact one of our friendly Technical Support Executives at 0800 665 421 from 9am to 5pm, NZT, Monday to Friday, closed on national public holidays. For online assistance, please visit "Contact us" page at our website http://www.nokia.com/nz-en/support/contact/contactus/
Regards,
Andrea N.
E-mail Support Executive
Nokia Careline
freitasm: If you are talking about the USB charger the any USB wall charger works.
Sales Engineer
Snowflake
www.snowflake.com
about.me/nzregs
Twitter: @nzregs
Regs:freitasm: If you are talking about the USB charger the any USB wall charger works.
but not all usb wall/car charges are created equal..... if you get a 1A one your phone might take an hour or two to charge. if you get a cheap 500mA one (i.e. one that struggles to spit out 500mA) then it might take a few hours to charge.
Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5
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