Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




543 posts

Ultimate Geek
+1 received by user: 35


# 138033 17-Dec-2013 15:04
Send private message

Having problems enabling tethering - this is on a Telecom Sourced Nokia Lumia 625.  In mobile networks, maximum connection speed is set at 4G but when trying to enable WiFi hotspot, the phone says no connection available?  Internet works fine for emails etc while it's set to 4G....

Changed maximum connection speed to 3G and then tethering works a treat.   Have tested it with 2 other 625 devices in 3G coverage areas and had the same problem.

Just curious to see if this is device specific or WP8 specific...

Filter this topic showing only the reply marked as answer Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 953780 17-Dec-2013 15:14
Send private message

Are the handsets running latest update from MS?

5123 posts

Uber Geek
+1 received by user: 1431

Trusted
Microsoft

  # 953785 17-Dec-2013 15:24
Send private message

Check your APN

 
 
 
 




543 posts

Ultimate Geek
+1 received by user: 35


  # 953792 17-Dec-2013 15:42
Send private message

APN's look good (wap.telecom.co.nz) and the phone is up to date according to the update check on the phone.

5123 posts

Uber Geek
+1 received by user: 1431

Trusted
Microsoft

  # 953795 17-Dec-2013 15:48
Send private message

Run the Nokia Access Point app?

tethering works fine on 3G & 4G on a Telecom 625 i just pulled out of the cupboard here



543 posts

Ultimate Geek
+1 received by user: 35


  # 953798 17-Dec-2013 16:00
Send private message

nathan: Run the Nokia Access Point app?

tethering works fine on 3G & 4G on a Telecom 625 i just pulled out of the cupboard here


Where/What's that?  Been using the WiFi tethering through the settings area.

5123 posts

Uber Geek
+1 received by user: 1431

Trusted
Microsoft



543 posts

Ultimate Geek
+1 received by user: 35


  # 953830 17-Dec-2013 16:26
Send private message

Thanks Nathan, will try it out tomorrow when one of the guys with a 625 is back in the office.

Just to clarify, I think the APNs aren't the problem but I think the problem is that we are not in a 4G area rather than 4G tethering not working - if that makes sense.

I think if we were in a 4G area then tethering would work fine not dependent on what the maximum connection setting was (either 3G or 4G).

5123 posts

Uber Geek
+1 received by user: 1431

Trusted
Microsoft

  # 953837 17-Dec-2013 16:44
Send private message

If you're not in 4G then phone should then fall back to 3G?

But you're seeing if you set the max connection to 4G, the phone stays on 3G and the above error message?



543 posts

Ultimate Geek
+1 received by user: 35


  # 953843 17-Dec-2013 17:06
Send private message

So in a non 4G coverage area, when the phone is set to 4G, the internet on the phone works on 3G - great
However tethering doesnt work - it fails and says there is no connection.

Change the max connection speed to 3G, and all of a sudden tethering works.

Eventually there will be more 4G coverage, one would hope you didn't need to keep changing from 4G to 3G to get tethering to work!

5123 posts

Uber Geek
+1 received by user: 1431

Trusted
Microsoft

  # 953853 17-Dec-2013 17:54
Send private message

definitely try installing or updating the Access Point app and this should resolve itself

http://www.windowsphone.com/s?appid=ce3895c7-01d0-4daf-a4c3-25c10463942d

BDFL - Memuneh
63356 posts

Uber Geek
+1 received by user: 13866

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 953925 17-Dec-2013 20:17
Send private message

As noted above, this was raised before in some other thread. Install the Access Point app and let it configure the Telecom settings.






543 posts

Ultimate Geek
+1 received by user: 35


  # 954041 18-Dec-2013 08:21
Send private message

Thanks guys, the access point update worked a treat once we figured out how to install it!

No matter what we searched for on the phone it wouldn't show up. Then did it via a computer and it wouldn't send it to the phone. But it did send a link to the registered MS account and opening the link from the phone took it to the app on the store - weird!

A few hoops to jump through but think we're there. Thanks again :)

Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15


WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.