The manufacturer does all the testing and vetting before distributing the product to providers such as Spark.
However, Spark also does its own updates to ensure our Spark name is loaded on the app and on the top left corner of your phone.
Unfortunately we are not given release dates, however your phone will notify you about pending updates for your mobile and app's when they are available.
Customer Care Online
no update will be released at all from Samsung for Ativ S. This is a fact. They have problems with the hardware of the ATIV S devices and the new 8.1 operating system that they cannot solve.
Having watched Microsoft with patience during these 2 years, and trying out and owning all of their products (windows phone 7.5, 7.8, 8.0, 8.1, RT) I must say that I was one of those users that was always "hoping" that Microsoft would catch up.
They simply won't.
For 2 years I've seen fiasco after fiasco.
The lack of strategy with partners like Samsung is one more fiasco.
With this lack of interest in actual owners of WP devices and with the new Iphone 6 released, I'm changing all my devices to Apple.
It's a better investment and for sure there will be support for all the devices, new, old...
I would suggest that everyone else does the same. It's just not worth it any investment that we make in such devices from Microsoft.
Microsoft's target is PCs and Laptops. Period. They are also present in the servers world but thats about it.
General Motors does not make PCs so why does Microsoft wants to do mobile devices if they really suck doing it? It doesn't make any sense. And consumers like us are the ones that "believe" and then loose money with these kind of investments.
It's my 2 cents :)
Try Vultr using this link and get us both some credit: