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4 posts

Wannabe Geek


Topic # 3569 2-Mar-2005 04:33
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I have recently purchased the Motorola BT headset HS820 to use with my new Siemens SX66. The problem is: Once the headset is connected, it will lose its connection after the Pocket-PC goes into its sleep mode. When I turn the unit back on, I have to turn BT OFF and then back ON again for the BT headset to work.
I have tried to Email Siemens, but I have gotten no response. I have replaced the Motorola headset and still the same problem.
Has anyone else had this problem, and is there something I can do to correct this issue?
Thanks for your help!!!!!

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BDFL - Memuneh
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Reply # 13236 2-Mar-2005 07:36
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This is a known problem with these devices, but it is related to its Bluetooth software (although I've seen some reporting ok behaviour with some Bluetooth headsets). This happens on the Harrier/Verizon XV6600 and also on the h6365 - all seem to be using the same Bluetooth software level. You'll have to ask Siemens for an update ROM - they probably won't have one now, but if no one asks...






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Wannabe Geek


Reply # 13243 2-Mar-2005 11:22
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Thanks for your quick response.

After posting the question, I continued to search for anwsers. I finally received a call from siemens and they said that the new firmware patch "SX66Update.exe" would correct the problem. But I also heard a lot of horror stories about the update.....(slowing the system, crashing the system, or not correcting the problem). So now I am a little reluctent in trying to update the ROM. If the system locks up I would have to send it back to Siemens for a Re-Flashing of the ROM. I have located a siemens headset that they "SIEMENS" says will work with the current BT software.....BT Headset HHB-610. I will post next week after I receive the headset to keep everyone up-to-date as to whether or not it works.
Thanks again,....cgravsha

 
 
 
 


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Geek


Reply # 13496 11-Mar-2005 22:00
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The SX66 looks a lot like the HTC Harrier. I'm not sure how close they are though. I'm told the software is different but I suspect the bluetooth software is the same.

We have another thread going on a very similar subject in the CDMA area regarding the same problem on Harriers even with the latest bluetooth software.
http://www.geekzone.co.nz/forums.asp?ForumId=11&TopicId=3472

Not much help, but at least you know there are others beating their heads against a wall.

Still interested in hearing about the HHB-610.



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Wannabe Geek


Reply # 13509 12-Mar-2005 04:12
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OK….I’m posting this to update everyone on my case. I decided to update my ROM using the “SX66Update.exe” supplied by Siemens on their website: http://communications.siemens.com/cds/frontdoor/0,2241,us_en_0_76051_rArNrNrNrN,00.html Then click on service downloads. I WOULD HIGHLY RECOMMEND DOING A HARD RESET ON YOUR UNIT. This will set it back to the factory settings. After doing everything per the instructions, the update hung-up and did nothing. After 45 minutes I took the unit off the cradle and IT WAS DEAD. I called Siemens, only to talk to the most stupid technical person ever. I got nowhere with him. The unit would not do anything, not even hard reset. The display showed a faint “Serial: at the top and 2.01 at the bottom. Anyway, I tried everything and nothing was working. I finally decided to delete the “SX66Update.exe” file and re-download it from the web site. I than re-ran the program and Whalaaaa. My unit was updated with the new version 4.21.1088 (build 15005.1.2.1) and the BT went from Version 1.0.0 Build 2400 to 1.0.0. Build 3500. When I use my Verizon HS820 BT headset it now works 95% of the time. Every now and then the phone will ring and the headset will not connect. As for the Siemens HHB-610, I did receive it but they sent me the UK charger and I could not charge the phone via a USA outlet. They are now sending me an adapter. I thought about splicing the cable, but then thought if it does not work I would need to send it back. Will keep you posted on the HHB-610 when I get the new charger next week and am able to charge and test the headset.

Hope this helps...Chuck

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Reply # 13513 12-Mar-2005 09:52
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Good information. It seems version 1 build 3500 is the most current Bluetooth software version (as we write this). This is the same version I have on my Harrier, the CDMA version of the Siemens SX66 Pocket PC Phone Edition.

As for the Bluetooth problem with headsets, there's a discussion going on about this.

I'm also moving this discussion to the Pocket PC Phone Edition group.




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