These are the things to check when Activesync 4.1 does not work:

  • Look in Device Manager for "Windows Mobile Device" under Network Adapters. If it's not there then there was a problem installing ActiveSync.
  • Look in Device Manager for "Generic RNDIS" under Other Devices. If it's there then there was a problem installing ActiveSync.
  • After placing the Apache in the cradle use the command line to PING 169.254.2.1. If it's not replying then the connection is not completed.
  • Make sure the DHCP Client service is running on your PC.
  • Make sure the firewall configuration allows the following programs: wcesmgr.exe, wcescomm.exe, rapimgr.exe, ActiveSync service (port 26675).
  • Look in the following log files for clues: %temp%\wcescomm.log, %temp%\wcesmgr.log, %temp%\wceslog.log.
  • Make sure your USB is work properly.
  • Do not use USB HUBs.
  • Look in Device Manager and disable the Power Management option for all USB Root Hub devices under Universal Serial Bus.