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2 posts

Wannabe Geek


Topic # 8461 2-Jul-2006 01:38
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Hi all - any help you can give on the following would be greatly appreciated.

I just got a Motorola Q and have set-up 2 email accounts.
1) Personal email using a POP3 server - this seems to work fine. Message deleted on phone will in turn be deleted from server.
2) business email using IMAP4 - This is the probelm. I can't seem to get the phone to coordinate/synch with the server. If I delete a message on the phone and resend/receive the "deleted" message stays on the server.

I was previously using a treo 650 with palm os and the IMAP server and the phone stayed in "synch" with no problems.
The phone is running Windows Mobile 5.0

Thanks for any help.

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Juha
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  Reply # 40306 2-Jul-2006 14:34
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There is no fix for this annoying issue as far as I can tell. In PPC 2003, you could disconnect, do the email thing, then do another Send/Receive to synch stuff. WM5 won't let you do that however.





BDFL - Memuneh
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  Reply # 40314 2-Jul-2006 16:22
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ward2400: 2) business email using IMAP4 - This is the probelm. I can't seem to get the phone to coordinate/synch with the server. If I delete a message on the phone and resend/receive the "deleted" message stays on the server.

I was previously using a treo 650 with palm os and the IMAP server and the phone stayed in "synch" with no problems.
The phone is running Windows Mobile 5.0


Very strange... What mail server is being used? Could it be a problem on the IMAP implementation on that server? I have just tested this with a Windows Mobile 5.0 device to an Exchange Server (via IMAP), and the synchronisation is correct: messages marked as read on the device are later marked on the server, and messages deleted on the device are accordingly deleted from the server on the next Send/Receive action.





 
 
 
 




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Wannabe Geek


  Reply # 40329 3-Jul-2006 00:44
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Freitasm - What you describe is exactly how my Treo worked with the same corporate server. I do not know what the server is, but I do know it is not an Exchange server. What I find odd is that my device will work as I want with my POP3 server through my personal ISP (this is also a non-exchange server - I think).

What is also odd is there does not seem to be a set-up option for what to do with deleted email. I have seen on some devices where it asks if you want to also delete the message from the server.

Thanks for trying to help.

Juha
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  Reply # 40333 3-Jul-2006 07:55
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You can usually telnet into the IMAP server on port 143 to see a banner like:


Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE SMAP1 KEYWORDS ACL ACL2=UNION STARTTLS XCOURIEROUTBOX=INBOX.Outbox] Courier-IMAP ready. Copyright 1998-2005 Double Precision, Inc.  See COPYING for distribution information.


or


Connected to xxx.xxx.xxx.xxx.
Escape character is '^]'.
* OK Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7226.0 (xxx.xxx.xxx.xxx) ready.


... which should tell you what the server is. 




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