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470 posts

Ultimate Geek


  # 1052608 25-May-2014 05:06
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For the zooming, I meant the browser.

Okay, use 7zip to extract the catalyst installer.

Enter Bin64, and try Setup.exe. This bypasses the install manager.

If that fails, open cmd from the start menu, use cd to navigate
to the extracted Bin64 directory, and run
atisetup.exe -install -output screen

If that fails, next step would be to rule out windows itself.

Unfortunately, that means a reinstall.

69 posts

Master Geek

  # 1052609 25-May-2014 05:10
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Also, I am unable to see my graphics card in device manager...


69 posts

Master Geek

  # 1052610 25-May-2014 05:12
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Ok...if I just reinstall windows OS, will this sort out the graphics?

470 posts

Ultimate Geek


  # 1052611 25-May-2014 05:15
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I have no clue.  It's a possibility.

Have you tried extracting the driver package etc?

There's a small possibility of the AMD uninstaller being imperfect,
driver sweeper is generally considered good at removing all traces
of a driver. Trying that to make sure nothing is lingering would be a
good idea.

69 posts

Master Geek

  # 1052612 25-May-2014 05:22
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I'm just not confident with attempting anymore fixes as it appears to be getting more and more complicated...I'm not very computer savy. The way I'm going, I'm worried I might just end up creating more problems lol

So, I thought perhaps it would just be easier for me to reformat and begin afresh...your thoughts?

470 posts

Ultimate Geek


  # 1052613 25-May-2014 05:24
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If your current install is broke, you can't break it any further :)

It's your choice bro. Reinstalling windows is a lot of bother
so it's generally a last ditch option, but fixes basically all
software faults.

My suggestions are much easier and quicker than a reinstall,
but if you're not confident, then perhaps a reinstall is best.

Get your product key ready and take backups!

69 posts

Master Geek

  # 1052614 25-May-2014 05:27
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I thought as much. Now...when you say backups, is that just saving stuff I don't want deleted onto something like a USB stick?


470 posts

Ultimate Geek


  # 1052615 25-May-2014 05:30
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That's a good temporary solution. (Like for a windows reinstall)

But for the long term, off-site backup is what you want.
I like crashplan myself. It's cheap and unlimited. Keeps all of your
stuff forever, deleted files, and unlimited versions.

Also does easy backups to other computers of yours over the network.

But yeah, that's for later. For now, just grab what you don't want to lose.

69 posts

Master Geek

  # 1052617 25-May-2014 05:45
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Ok, I've got my important stuff copied to USB.

As I am unable to view websites properly, could you please take me through the required steps to reinstall Windows 7 Home Premium.

Perhaps copy/paste from website, remembering I can only see the left half of the post window...cheers

As well as any useful tips.

470 posts

Ultimate Geek


  # 1052618 25-May-2014 05:52
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If you have a CD already burned, it's really simple.

Take your backup USB out, to be sure you don't wipe it.

Stick the CD in, and reboot. During BIOS
(the technical first screen that
appears very soon after computer turns on)
Press DEL or F12 or F2 to enter Setup.

Go into Boot settings, and fiddle around until your CD drive
is the top boot option. Might be called ATAPI or sommat.

Be sure to hit a button when windows setup asks to boot from cd.

Most of the install is self-explatory. When it asks you to select
a drive to install windows to, you need to determine which is your
current windows drive. If you only have one, that's easy as pie.
If not, use the sizes to determine which is which - don't rely on order.

If you have two of the same size, free space could be a good clue -
but to be safe, unplug all drives cept the boot drive.

Once you have the boot drive, select it and format it. If there is
more than one partition on it, (and you don't have a good reason for
multiple partitions), delete all the partitions and then make one
to replace them. It should be the full size of the drive by default.

After that, cruise on through the install. Should be all good.

Do you have a laptop/tablet/phone to stay connected
with your PC out of commission?

69 posts

Master Geek

  # 1052619 25-May-2014 05:55
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Yep, I'm turning on my lappy as we speak/type

69 posts

Master Geek

  # 1052621 25-May-2014 07:03
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After selecting drive, I clicked on the only option available Load Driver, then received the following:

To install the device driver needed to access your hard drive, insert the installation media containing the driver files, and then click OK." (Note: The installation media can be a floppy disk, CD, DVD, or USB flash drive

470 posts

Ultimate Geek


  # 1053038 25-May-2014 19:29
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How many partitions/drives were there? Was there an error message telling you why Windows can't be installed to this partition?

689 posts

Ultimate Geek

  # 1053065 25-May-2014 20:08
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Unregistered: The problem is I can't see/reach the 'next' button to continue the install


Sorry to jump in here, but just a sugestion before you reinstall windows

As you removed your graphics drivers the resolution of your window system possibly dropped to 800x600.

If you change this to 1024x768 or higher, you should be able to complete the driver install

You can change this by starting windows, right clicking on a blank portion of your desktop and select properties. You should be able to adjust the slider to a higher resolution

689 posts

Ultimate Geek

  # 1053072 25-May-2014 20:12
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