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393 posts

Ultimate Geek
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  Reply # 1053123 25-May-2014 21:28
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Oh, okay. Windows knows best.

The third is the one you want to install to. No need to format anything. Just select Partition 3 and you should be able to hit next.

Sorry, I forgot about Advanced Set Up.







69 posts

Master Geek
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  Reply # 1053125 25-May-2014 21:29
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ripdog: You told me you had two drives. Whatever, you only need one. Can you make a partition? You can't continue with an unallocated drive.


Yes, I deleted them both, then ended up with the Disk 0 unallocated space



69 posts

Master Geek
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  Reply # 1053128 25-May-2014 21:35
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ripdog: Oh, okay. Windows knows best.

The third is the one you want to install to. No need to format anything. Just select Partition 3 and you should be able to hit next.

Sorry, I forgot about Advanced Set Up.


After select, I still get the error:

Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu.

That is why I thought perhaps a format was needed...



69 posts

Master Geek
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  Reply # 1053130 25-May-2014 21:40
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Options available when selecting Partition 3:

     

  1. Refresh
  2. Delete
  3. Format
  4. Load Driver

393 posts

Ultimate Geek
+1 received by user: 206

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  Reply # 1053147 25-May-2014 21:46
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Okay, from googling that error message, it's possible that the problem is your HDD is in IDE mode instead of AHCI mode. To fix this, you need to get back into the BIOS.

The same process as the time you change boot priority. Restart computer, (just use the power button, nothing to lose), hit DEL/f12/f2 to get into setup.

Then look around for Disk settings. You should find a reference to your harddrive, and a way to toggle between modes like AHCI, IDE, or perhaps RAID. What mode is it currently in, and if it's not AHCI, set it to AHCI.







69 posts

Master Geek
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  Reply # 1053149 25-May-2014 22:01
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Looks like it's already set to AHCI

393 posts

Ultimate Geek
+1 received by user: 206

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  Reply # 1053153 25-May-2014 22:16
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Nothing worse than Windows installer giving useless f'ing error messages. You really should be googling this problem and trying fixes. There's no point me googling and transcribing them for you.

Here's a thread with some possible fixes - Are you booting in UEFI mode? You should see which from the BIOS boot page. Wiping the disk with diskpart would be a good next step too.

http://arstechnica.com/civis/viewtopic.php?f=8&t=1200895

Wiping your disk with diskpart would involve booting from the install CD, selecting Repair options on the first screen (or similar)
then digging around for Command Line (perhaps under advanced options). Type diskpart, then list disks.
There should only be one, so select disk 0 (or the correct number), clean, create partition primary, select partition 1,
format fs=ntfs quick, active, quit/exit.

Then quit out of cmd and attempt the install on the partition you made - don't format or delete anything.







69 posts

Master Geek
+1 received by user: 4


  Reply # 1053158 25-May-2014 22:32
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ripdog: Nothing worse than Windows installer giving useless f'ing error messages. You really should be googling this problem and trying fixes. There's no point me googling and transcribing them for you.

Here's a thread with some possible fixes - Are you booting in UEFI mode? You should see which from the BIOS boot page. Wiping the disk with diskpart would be a good next step too.

http://arstechnica.com/civis/viewtopic.php?f=8&t=1200895

Wiping your disk with diskpart would involve booting from the install CD, selecting Repair options on the first screen (or similar)
then digging around for Command Line (perhaps under advanced options). Type diskpart, then list disks.
There should only be one, so select disk 0 (or the correct number), clean, create partition primary, select partition 1,
format fs=ntfs quick, active, quit/exit.

Then quit out of cmd and attempt the install on the partition you made - don't format or delete anything.


Yes, booting from UEFI. Yes, I agree it makes no sense for you to do all the searching. Since this has turned out to be such a headache, I think it might be easier to just take my computer back to the technician...

Thank you for your patience/persistence. Cheers smile

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