vexxxboy:Glassboy:vexxxboy:
Basically, with the CGA , Warranties are worthless and so are extended warranties, the CGA replaces them . it's simple , to sell products in NZ companies have to abide by the CGA, it's the law, so stop arguing with them and just take it to the tribunal, you will win and they will get a slap on the wrist and the next person might get a better service.
That's not what the act or Consumer Affairs web site says if you bothered to read them.
i just out it into language the average person understands, with any expensive eletrical items if it has a 12 month warranty it means bugger all because the CGA says that the item should last a lot longer, and yes i have read the whole act and i would say not many retailers have read it because i have been offered extended warranties and not once did the retailer mentioned that the CGA would also do the same thing which with the change to the act they have to do so or they can be prosecuted for breaking the law.
The CGA doesn't do the same thing, either practically or legally. The CGA voids the shame warranties that places like DSE used to sell, but it's laughable to suggest it replaces things like [extended] mechanical warranties on cars.
The consumer affairs site also specifically says that parts of it have never been tested in the courts, until then it's actually a guess as to what the extent is.