I'm not surprised it took so long for them to reply to you.
It took over a month for them to reply to my formal complaint (which even mentioned and threatened the Commerce Commission so I'm surprised they didn't take it seriously).
The thanked me for my patience with the matter and said (sic) "this has been a lengthy investigation to which is now complete".
Their response drew a lot of LOLs. In fact I have kept it and have plans to perhaps frame it one day. Not only did they mis-spell my name, the grammar is something out of primary school.
Anyway I have absolutely no faith in the Noel Leeming Group whatsoever.
Shoulda taken the docket in, n if they had a problem, threated them, maybe break stuff in the store, haha Nah jokes, but yeah shoulda taken the docket for them to sight it, :)
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