brandonruscoe: I bought a Wii in 2008, played it endlessly some days and the thing barely warmed up, only slightly warm air coming out of the fan vent and there was a good amount of air flow, that lady is telling you BS to make more money on her sale.
NonprayingMantis: I believe that if a defect is pointed out prior to purchase, then that defect will not be covered by the CGA or even any warranty. So actually by saying that these models overheat she has actually just excluded that issue from the very warranty coverage she was trying to sell you. Sounds bizarre doesn?t it?
?If a defect was pointed out to you before you bought the good, then it doesn't count towards making it unacceptable.?
tonyhughes:robjg63: Your call if you want to complain about her. You probably should at least to HN. Fairgo and Target etc have already done the 'be carefull about extended warrantty things though' - Cant see what you would gain going to them.tonyhughes: and probably ping Fair Go and Campbell (not looking for a big thing out of this, but useful for them if they are already investigating these sorts of things).
As above, not looking to gain anything, but they need to be held to account for this kind of carryon, as I'm sure people who arent savvy would purchase the warranty for fear of the item developing the imaginary fault that that salesperson told them "they all have" that supposedly is not covered by the manufacturers warranty.
SteveON: I JUST purchased a laptop from them, was supposed to be $1499 with 30% off ended up around $1050... But get the box home and find out that the RRP is $1199. So pissed off right now going to go to the Porirua store, waste of 2 hours!
Dunnersfella: If you got the sales persons name, ping the Twitter feed for Harvey Norman, or contact them via their website. A mate told me that it goes DIRECTLY to the head of HN NZ...