Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




505 posts

Ultimate Geek
+1 received by user: 64


Topic # 141065 28-Feb-2014 12:53 Send private message

Wow - just tried to call WXC to get some feedback on a ticket I logged earlier today and the place has been evacuated...exciting times...hope it's not too dramatic....:)

Create new topic
Fully Operational
3238 posts

Uber Geek
+1 received by user: 1043

Trusted
Vocus
Subscriber

  Reply # 996328 28-Feb-2014 12:56 Send private message

Probably a fire drill, here's hoping :)

266 posts

Ultimate Geek
+1 received by user: 26


  Reply # 996330 28-Feb-2014 12:56 2 people support this post Send private message

Hi, thank you for your concern but everyone is good. It's just a drill.

Phones should be manned again within the next 10 minutes or so :)

 

 



BDFL - Memuneh
57843 posts

Uber Geek
+1 received by user: 9450

Administrator
Trusted
Geekzone
Subscriber

  Reply # 996351 28-Feb-2014 13:27 4 people support this post Send private message

Evidence that when you call WxC you get real people...




4165 posts

Uber Geek
+1 received by user: 1095


  Reply # 996520 28-Feb-2014 16:48 Send private message

freitasm: Evidence that when you call WxC you get real people...


Did that yesterday, a real person answered after 1 or 2 rings, and was able to answer my query without consulting their manager, or reading from a script! Well done!

3267 posts

Uber Geek
+1 received by user: 77

Trusted

  Reply # 996657 28-Feb-2014 20:35 Send private message

Was like that since the day we signed up many years ago. There was a short time they had issues during the Torrent plan, but otherwise always great, fast response. Nice, refreshing company to deal with.




You can never have enough Volvos!


aw

273 posts

Ultimate Geek
+1 received by user: 7

Subscriber

  Reply # 1004255 12-Mar-2014 14:13 Send private message

I think once I had to spend about two minutes on hold.

WxC support is so good that I dread having to contact any other ISP.

1 post

Wannabe Geek


  Reply # 1016090 31-Mar-2014 16:37 Send private message

Rang today about a minor enquiry and someone answered instantly. Was a lil thrown back and paused for a couple seconds. The help provided worked a treat as well. 

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.