Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




775 posts

Ultimate Geek
+1 received by user: 255

Trusted

Topic # 93717 28-Nov-2011 10:27
Send private message

I have Xnet fusion and VFX through a PAP2T.
Recently there have been issues with some calls cutting out, and I'm not sure what the problem could be.
When it happens the line goes dead, with no other sound. The phone still thinks the call is in progress, with its timer still counting so I do not believe it to be an issue with the phone, but rather an issue with either the ATA or something further upstream.

Has anyone else had issues similar to this, or have any ideas on how to pinpoint the point of failure?

Create new topic
174 posts

Master Geek

Trusted

  Reply # 550877 28-Nov-2011 11:52
Send private message

It sounds like the pap2t is losing its link to the modem/router.
Do you notice if you modems IP changes when this happens ? This would indicate a loss of net link which would also cause this symptom.

It will be either of these 2, loss of link to modem/router or loss of net link. Give our helpdesk guys a call and they should be able to identify which it is. 




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





775 posts

Ultimate Geek
+1 received by user: 255

Trusted

  Reply # 550882 28-Nov-2011 11:57
Send private message

Both the router and the ATA have static IPs. The internet isn't disconnecting during the calls, either.
Edit: The ATA is still getting its IP through DHCP, but the router is set to always give it the same one with static DHCP.

 
 
 
 


3267 posts

Uber Geek
+1 received by user: 77

Trusted

  Reply # 551137 28-Nov-2011 18:22
Send private message

Try a different power supply especially if the ATA has been powered up for a few years.




You can never have enough Volvos!


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.