Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
8020 posts

Uber Geek
+1 received by user: 386

Trusted
Subscriber

  Reply # 589231 2-Mar-2012 10:10
Send private message

richard1088:
I made it clear to the sales rep that I wanted a seamless transition for my internet, or at least for him to guide me through the process so I could minimise the disruption.



Xnet's sales have given you the correct advice.

Orcon (on Orcon equipment in the exchange) to Xnet (on Chorus equipment in the exchange) on the same line is not going to be seemlesss with no downtime, nothing Xnet can do to change that.

It involves tech's for Orcon/Kordia removing the line from their gear and Chorus techs to connect/activate the line on their equipment. This can't always happen on the same day at the same time because it involves different techs from/on behalf of two different companies.

Most houses/premises have 2 pairs, ie: 2 lines into the place. Keeping the Orcon connection active on the 1st line while setting up Xnet on the 2nd line is the only way to give you no downtime. Because the 2nd line probably isn't used and may not be wired up to anything you need the full connection and wiring fee to hook this up to a jack point (unless you know it's already hooked up?).

If you didn't mean no downtime or can use mobile broadband as a stop gap for a few hours (best case) to a couple of days (worst case) then just go with the changeover on the 1st line from Orcon to Xnet.

I'd actually applaud Xnet's team for being honest and knowledgeable, other ISP's may have not understood the full effect of a change from LLU to Chorus equipment and told you "she'll be right" and hoped for the best in the transition.. you'd be far more angry if you switched to a different ISP providing over Chorus equipment and had a couple of days downtime after they told you there would be no downtime.

8020 posts

Uber Geek
+1 received by user: 386

Trusted
Subscriber

  Reply # 589236 2-Mar-2012 10:19
Send private message

Also generally if you need "no downtime" relying on a single DSL connection (with any provider) is not a sound plan.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.