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355 posts

Ultimate Geek
+1 received by user: 12


# 106420 23-Jul-2012 23:06
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Wireless computers in my house can connect to the Linksys WRT150N, but not the internet.

The Linksys is attached to a modem and I have tried an alternative cable that I know works (I'm using it here now as well as that modem, so they're fine)).

I have done a Factory reset. I have loaded a previously saved configuration file. I've pressed the reset button on the back, which worked as the password went back to the default.

I've tried 2 computers with the same result, both of which had no changes to them since last successful connection.

Is there anything else I should try before replacing the unit so I can again connect to the internet?

Thanks.

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355 posts

Ultimate Geek
+1 received by user: 12


  # 661098 24-Jul-2012 16:00
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So I guess I need a new one then!

102 posts

Master Geek
+1 received by user: 9


  # 661109 24-Jul-2012 16:18
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Is the ethernet light on the WRT or the modem on? Do they have activity lights going? From the WRT web interface can you ping the Modem?

 
 
 
 




355 posts

Ultimate Geek
+1 received by user: 12


  # 661573 25-Jul-2012 10:59
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I'll check this when I get home tonight. I seem to remember that the ethernet light was on though, but need to double-check.

I can't remember seeing a "ping the modem" option in there and wouldn't know how to do this otherwise.

Thanks.

102 posts

Master Geek
+1 received by user: 9


  # 661683 25-Jul-2012 12:30
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Is in the Administration Tab of the web interface




355 posts

Ultimate Geek
+1 received by user: 12


  # 662078 25-Jul-2012 22:28
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Well well, after some mucking around I've found that if I have my modem connected to the wireless router via an ordinary ethernet port on the WRT, the internet goes. But if I plug it back into the "Internet" port on the WRT, which is where it's supposed to go (and always was), the internet doesn't go.

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