Problems with Win8 connecting to the net? I can't connect at all using Telstra

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Problems with Win8 connecting to the net? I can't connect at all using Telstra

1 | 2 | 3

278 posts

Ultimate Geek

#715974 12-Nov-2012 17:53

I've tried the last 3 versions of the adapter, and am using the most recent at the moment, designated as Win 8.

I've turned it off and on quite a few times now :-)

sbiddle

28786 posts

Uber Geek

Moderator

Trusted

Biddle Corp

Lifetime subscriber

#715994 12-Nov-2012 18:21

Try setting the security to AES only (preferrable) or TKIP only.

netspanner

278 posts

Ultimate Geek

#715999 12-Nov-2012 18:44

Set it to AES, but still can't log in.

What is interesting is that if I put the wrong password in it knows its wrong, so there is some sort of connection.

freitasm

BDFL - Memuneh
66165 posts

Uber Geek

Administrator

Trusted

Geekzone

Lifetime subscriber

#716000 12-Nov-2012 18:47

Do you have any third party security software on this laptop?

netspanner

278 posts

Ultimate Geek

#716013 12-Nov-2012 19:23

Nope just pure win 8 just a stock install of work's Enterprise version.

The machine is only a week old, I bought it from Harvey Norman and immediately installed win 8 on it before installing anything else. Since then its only been Microsoft software installed on it.

freitasm

BDFL - Memuneh
66165 posts

Uber Geek

Administrator

Trusted

Geekzone

Lifetime subscriber

#716015 12-Nov-2012 19:25

Ok... And the laptop is configured to get network settings automatically, right?

What thi means is that when getting settings automatically it will get IP information from the router - the TelstraClear settings should be on the router only.

Also, how is the DHCP configured on the router? How many addresses are available for it to assign to new devices?

netspanner

278 posts

Ultimate Geek

#716045 12-Nov-2012 19:52

Yep the settings are obtaining the IP address and the DNS address automatically.
The router is set to enable the DHCP server and to have a max of 50 users. I bumped it up to 54 wondering if it was consecutive users (maybe its the 50th user? ) but it made no difference.

linw

2118 posts

Uber Geek

Subscriber

#716112 12-Nov-2012 22:53

Is it on a Homegroup? W8 sets this by default. If it is, remove it and use a Work network.

Have you tried setting the IP/gateway/DNS manually? That removes one variable (DHCP).

netspanner

278 posts

Ultimate Geek

#716138 13-Nov-2012 07:07

Not sure about homegroup. When you try to connect it asks if you want to turn on network sharing or not, neither option makes any difference. It says that there is no homegroup on the network under Network and Sharing.

I did set the IP/dns manually in the Adapter properties. I got 5 minutes of internet then it threw an error, and enabled DHCP and cleared out the fields. Reentering the numbers in failed to get a connection.

Around that time "Microsoft kernel Debug Network Adapter" popped into the Network adapters Devices.
I googled it and found that it needed to be disabled. So its now disabled.

There are 5 network adapters
2 Bluetooth
1 Broadcom Gigabit ethernet
a Disabled MS one above
and the Qualcomm Atheros ar5bwb222 Wireless network Adapter. Version 10.0.204

Bugzptr

39 posts

Geek

Lifetime subscriber

#716150 13-Nov-2012 07:51

I have seen issues with Win7 where it sometimes will not get a DHCP lease if IPv6 is also enabled.

I don't know it that is still the case with Win8 but you could try unticking IPv6 under the network card properties.

macuser

2120 posts

Uber Geek

#716155 13-Nov-2012 07:59

Try this..

Go into the router and do a factory restore, then set the router up the same way it was before.

It should now work, sometimes we have this problem with our router and a factory restore gets it back in action.

freitasm

BDFL - Memuneh
66165 posts

Uber Geek

Administrator

Trusted

Geekzone

Lifetime subscriber

#716156 13-Nov-2012 08:04

If you decide to go that way make sure you have the IP configuration written down somewhere so you can configure the router correctly...

netspanner

278 posts

Ultimate Geek

#716176 13-Nov-2012 08:53

Thanks Guys :-)

I'll do that when I get home :-)

Ruphus

259 posts

Ultimate Geek

#716182 13-Nov-2012 09:21

I had the same wireless adapter in my Acer S3 and it was a piece of s**t. I couldn't connect to any wireless networks without standing right next to the router.

I swapped out the adapter for an Intel Centrino Ultimate-N 6300 and it's heaps better. The only downside is that I lose bluetooth.

I have another Intel wireless adapter card if you want to swap out your one.

netspanner

278 posts

Ultimate Geek

#716556 13-Nov-2012 16:59

I have seen issues with Win7 where it sometimes will not get a DHCP lease if IPv6 is also enabled.

Tried that and no change. The other laptop, Dell is working OK with both IPv6 and IPv4 so the router can access it.

I notice the WiFi adapter shows "Not Connected" then when it tries to connect flashes "Disabled" then back to not connected again.

It works OK on the work Router, so I don't want to gut it and put a new adapter in, but I will try resetting the router later on.

1 | 2 | 3