Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
8020 posts

Uber Geek
+1 received by user: 386

Trusted
Subscriber

  Reply # 728994 8-Dec-2012 15:03
Send private message

cheezleman: 
I looked at the chorus website, and when I click on the 'show adsl2+ cabinets/areas it highlights the area where I live.



You don't need to click that, just look at the "ADSL2+ Details" section below those links, it should say: Service Area: xxx/Exchange OR Cabinet: xxx





13 posts

Geek


  Reply # 729008 8-Dec-2012 15:23
Send private message

The Chorus website says that my area is:
Service Area: AVD/Exchange

That does not sound like the 'cabinitised area' mentioned above, or am I not reading this correctly?

 
 
 
 


4429 posts

Uber Geek
+1 received by user: 1256


  Reply # 729066 8-Dec-2012 19:07
Send private message

cheezleman: The Chorus website says that my area is:
Service Area: AVD/Exchange

That does not sound like the 'cabinitised area' mentioned above, or am I not reading this correctly?


You are correct.

1925 posts

Uber Geek
+1 received by user: 122

Trusted

  Reply # 729249 9-Dec-2012 12:48
Send private message

RunningMan:
cheezleman: The Chorus website says that my area is:
Service Area: AVD/Exchange

That does not sound like the 'cabinitised area' mentioned above, or am I not reading this correctly?


You are correct.


So your place is near the edge of the cabinetised area? (the area colour matches the colour where you clicked on)  Your line might be running together with nearby connections that are cabinetised so their stronger signals would be causing noise on your line. Also worth eliminating any possibility of house wiring issues by getting a master filter (or splitter) installed as others suggested. 

I have to say 5megs is a very good sync rate for your distance from the exchange, probably caused by the low noise margin set by slingshot. If you talk to them again, tell them the problem is "throughput" speed and not the "sync" speed. Either way, slingshot should be able to increase the noise margin so that you get a slower sync speed and hopefully at least 2 or 3 megs of throughput, because it seems that phone lines over 2km long really need to allow for the background noise, which is why Chorus never set noise margin at less than 12.

I noticed there are lots of data errors on your xDSL stats, so have you given your modem a full power cycle recently? Your stats said it hasn't been rebooted for 27 days... Switch it off for at least a minute and then switch it back on again, wait for it to connect up and then check what throughput speeds you are getting on the slingshot speedtest.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^



13 posts

Geek


  Reply # 729252 9-Dec-2012 13:02
Send private message

Thank you for all the advice.

The speed tests over the last few days have not dropped below 1mb, mostly between .1 and .3mbps although sometimes even below .1mbps.

Im thinking there may be some issues with the modem itself, do the stats suggest anything possibly?

Thanks

25 posts

Geek
+1 received by user: 1


  Reply # 729894 10-Dec-2012 17:26

cheezleman: Thank you for all the advice.

The speed tests over the last few days have not dropped below 1mb, mostly between .1 and .3mbps although sometimes even below .1mbps.

Im thinking there may be some issues with the modem itself, do the stats suggest anything possibly?

Thanks


Wow (Output Power (0.1 dBm): 0) this dosent look right, either your modem/router is faulty or you are just to far from the exchange.

Try taking your modem to your friends or familys home that has good DSL connection and see if its your modem/router. If you dont experience the same issues like what you have at home, than its not the modem, you are simply to far from the exchange, you gonna have to find a unit that will support copper tail extension of more than 1km or as suggested move to chorus equipment bit more $$$$ than getting an mid range enterprise gateway.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50


Nokia 3310 to be available through Spark New Zealand
Posted 4-Nov-2017 13:31


Nest launches in New Zealand
Posted 4-Nov-2017 12:31


Active wholesale as Chorus tackles wireless challenge
Posted 3-Nov-2017 10:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.